webmail myfiles folder

ssgtdotcom
Posts: 2
Joined: Mon Mar 21, 2016 3:22 pm

webmail myfiles folder

Postby ssgtdotcom » Mon Apr 04, 2016 3:58 pm

hi,

I have a question about the "myfiles" folder in webmail. in testing, I uploaded several files. some where pictures and others documents. only 1 document shows in the "myfiles" folder, but in disk usage it shows the correct amount used for the files I uploaded. why are some files showing but some aren't? how do I clear out the files if I can't see them?

Stephen wagner
IT, E&F Roofing inc.

MailEnable-Ian
Site Admin
Posts: 8773
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail myfiles folder

Postby MailEnable-Ian » Thu Apr 07, 2016 1:16 am

Hi,

Can you provide more detail in regards to the document file you uploaded and the type of file extension. What version of MailEnable Professional are you referring to?

You can clear out the mailboxes myfiles by navigating on the server within the MailEnable installation path to: Mail Enable\Postoffices\(postofficename)\FILEROOT\(mailboxname) and deleting the contents in the folder. When you access myfiles folder again it will rebuild the index.xml file.
Regards,

Ian Margarone
MailEnable Support

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