Mail rejected due to 2 Message-Id headers

Salubritas2
Posts: 3
Joined: Sat Nov 19, 2016 4:06 pm

Mail rejected due to 2 Message-Id headers

Postby Salubritas2 » Sat Nov 19, 2016 4:13 pm

I have mail being sent by PHPMailer (WordPress) via MailEnable and it looks like both PHPMailer and MailEnable are adding a Message-Id header. Some hosts reject email with more than one Message-Id header. An example bounce message:

MailEnable: Message could not be delivered to some recipients.
The following recipient(s) could not be reached:

Recipient: [SMTP:billy@redacted.com]
Reason: 550 Messages should have one or no Message-ID headers, not 2.

Message contents follow:

dkim-signature:v=1; c=relaxed/relaxed; h=subject:to:date:from:reply-to:message-id:mime-version:content-type:content-transfer-encoding:message-id:date;
d=redacted.com; s=dkim4; a=rsa-sha256;
bh=KCUVuUrwiud7RfLrV65kZ+L4mphbvPedoBgtedeLk3g=;
b=NP+CYaJwlIfOw531LMlxvfG/8DimojDRUgc0eaQrsn0MQ1GTcAaCjw4uOurJ4y47b
Cb7Hxg/NbW5/tJsBmPPOYxYH5M89/CGIeGK75xAJrthMmbeybN6yzH32+mbHoOS+eGl
/esz+YC6N06gYAfTZEtIi07D9x9LL0BR8uw204Y=;
Received: from VS-529-1 ([redacted]) by redacted.com with MailEnable ESMTP; Sat, 19 Nov 2016 10:40:28 +0000
Subject: There is a new comment to redacted
To: billy@redacted.com
X-PHP-Originating-Script: 0:class-phpmailer.php
Date: Sat, 19 Nov 2016 10:40:28 +0000
From: redacted Blog <support@redacted.com>
Reply-To: support@redacted.com
Message-ID: <7ec02df05f0e2cfeb962b9d30a274c44@www.redacted.com>
X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
X-Post-Id: 4242
X-Comment-Id: 81365
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit
Message-ID: <5CC8A140FB2C40F683577E7C6B85896A.MAI@redacted.com>
Date: Sat, 19 Nov 2016 10:40:28 +0000
X-ME-Bayesian: 0.000000

Is there a way I can get MailEnable to either strip out the existing Message-Id header or to not add its own? Thanks!

MailEnable-Ian
Site Admin
Posts: 8681
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Mail rejected due to 2 Message-Id headers

Postby MailEnable-Ian » Sun Nov 20, 2016 11:41 pm

Hi,

Within the SMTP properties under the "Advanced SMTP" tab ensure the option for "Header Fixing" is disabled.
Regards,

Ian Margarone
MailEnable Support

Salubritas2
Posts: 3
Joined: Sat Nov 19, 2016 4:06 pm

Re: Mail rejected due to 2 Message-Id headers

Postby Salubritas2 » Mon Nov 21, 2016 10:34 am

Thanks Ian.

It is already disabled. Anything else I can try?

Andy

Salubritas2
Posts: 3
Joined: Sat Nov 19, 2016 4:06 pm

Re: Mail rejected due to 2 Message-Id headers

Postby Salubritas2 » Fri Dec 02, 2016 10:12 am

Anybody have any other ideas on how to fix this?

Who is online

Users browsing this forum: No registered users and 7 guests