Users Randomly Getting Locked Out

jm_tim
Posts: 1
Joined: Fri Dec 09, 2016 9:03 pm
Location: Omaha, NE

Users Randomly Getting Locked Out

Postby jm_tim » Fri Dec 09, 2016 9:09 pm

Hello, we are running MailEnable Professional 9.52. We have 100's of domains that we host email for. We have a handful of email users that are randomly getting locked out. These are emails that have been in use for years. It randomly pops up the username and password screen but it will not get past that and then after 5 clicks it is locked. This just started happening after we upgraded to 9.52. And out of hundreds of emails only a handful are affected by this same problem. Anyone else heard of this problem or know where I can look on MailEnable to see what could be the culprit? Thank you.
Tim Hunter
Web Technology Director
JM Web Designs
tim@jmwebdesigns.com

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