Manage Services via WebAdmin - option not present

ik8sqi
Posts: 2
Joined: Thu Mar 23, 2017 9:14 pm

Manage Services via WebAdmin - option not present

Postby ik8sqi » Thu Mar 23, 2017 9:29 pm

I just upgraded from v9.13 to v9.7. While in the new WebAdmin (https://servername/MEAdmin) I now see the options for the dual factor authentication, I do not have any options for the new system administration.

To be clear, next to the mailEnable logo on the top left of the webpage, I still only see the option for "Admin". There are no options for "Usage" and "System" as I see in the screenshot advertising this new feature.

Is there some hidden option I have to enable thru the MMC to enable this extra web administration? I looked but didn't find any...
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MailEnable-Ian
Site Admin
Posts: 8672
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Manage Services via WebAdmin - option not present

Postby MailEnable-Ian » Tue Mar 28, 2017 10:26 pm

Hi,

The option for managing the server service settings under the "System" tab is an exclusive feature to the Enterprise versions. As for the "Usage" tab not being visible you need to ensure that the mailbox your logging into web admin is set to "SYSADMIN".
Regards,

Ian Margarone
MailEnable Support

ik8sqi
Posts: 2
Joined: Thu Mar 23, 2017 9:14 pm

Re: Manage Services via WebAdmin - option not present

Postby ik8sqi » Wed Mar 29, 2017 12:46 am

Uhm... your website states very clearly in the feature comparisons (https://www.mailenable.com/mail-server-features.asp) that the Web Administration is available in the Professional, Enterprise and Premium versions:

...so how can I get that feature in my Professional edition?

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MailEnable-Ian
Site Admin
Posts: 8672
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Manage Services via WebAdmin - option not present

Postby MailEnable-Ian » Wed Mar 29, 2017 2:32 am

Hi,

We will update the feature matrix accordingly and apologies for the misleading information. We are planning on implementing the system features for web admin in Professional for version 10.
Regards,

Ian Margarone
MailEnable Support

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