Hello forum,
I found that my server retrying sending mail over "Failed message lifetime" and
I'd like to know why that is happening. Any help will be appricated.
I haven't changed settings at SMTP - Delivery, first retry - 10, second - 30 and so on.
mail retry was in 240 min span but somehow it went back in 30min, 10min, 30min... span and then 240min span again.
06/11/17 22:18:16
06/12/17 02:18:16
06/12/17 02:48:48
06/12/17 02:58:40
06/12/17 03:28:40
06/12/17 04:28:40
06/12/17 08:28:40
Here is log of the case,
06/10/17 20:38:14 SMTP-IN 907CA60CBBA14B7E9E108DB8A0704DF9.MAI 1148 ::1 RCPT RCPT TO: <xxxxx@gmail.com> 250 Requested mail action okay, completed 43 30
06/10/17 20:38:17 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1060 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/10/17 20:48:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1056 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/10/17 21:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1264 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/10/17 22:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1348 64.233.189.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 02:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 996 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 200 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 06:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1136 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 10:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1212 64.233.189.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 14:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 312 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 18:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1148 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/11/17 22:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 872 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 02:18:16 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 900 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 02:48:48 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 808 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 02:58:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 644 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 03:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 804 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 04:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 980 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 201 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 08:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1032 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 200 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 12:28:42 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 920 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 200 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 16:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 972 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 200 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/12/17 20:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 916 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/13/17 00:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 956 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 200 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/13/17 04:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 812 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 198 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/13/17 08:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1120 74.125.204.27 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 196 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
06/13/17 12:28:40 SMTP-OU 088B6F4B95F04016A5441195F103FC08.MAI 1180 74.125.204.26 RCPT RCPT TO:<xxxxx@gmail.com> 452-4.2.2 The email account that you tried to reach is over quota. Please direct 29 199 =?iso-2022-jp?B?GyRCIVokNE09THMzTkcnIVsiYxsoQlRoZSBCbGVuZCBJbg==?=
retrying 2 periods of "Retries" config
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MailEnable-Ian
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: retrying 2 periods of "Retries" config
Hi,
The only way the retry count would have been reset is if the SMTP service was restarted. Therefore check the log files for **** log file started **** in between the times you pointed in your post.
You might want to also review the following article and change the registry key to see if this helps:
https://www.mailenable.com/kb/content/a ... D=ME020566
The only way the retry count would have been reset is if the SMTP service was restarted. Therefore check the log files for **** log file started **** in between the times you pointed in your post.
You might want to also review the following article and change the registry key to see if this helps:
https://www.mailenable.com/kb/content/a ... D=ME020566
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: retrying 2 periods of "Retries" config
Hello Ian,
Thank you for your post, we had maintenace at that time and restarted the server.
Thank you so much!
Thank you for your post, we had maintenace at that time and restarted the server.
Thank you so much!
