Message could not be delivered to some recipients. with no reason

fataneh
Posts: 5
Joined: Tue Dec 02, 2014 7:11 am

Message could not be delivered to some recipients. with no reason

Postby fataneh » Wed Jan 10, 2018 11:29 am

Hello,

when I send an email to special domain, some times the email rejected and with this message:
The following recipient(s) could not be reached:

Recipient: [SMTP:***@****.com]
Reason: -

what is the meaning of "reason:-"

mailenable professional version 10.10

looking forward to your reply ASAP.

Regards,

MailEnable-Ian
Site Admin
Posts: 8557
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Message could not be delivered to some recipients. with no reason

Postby MailEnable-Ian » Thu Feb 01, 2018 11:49 pm

Hi,

Most likely the connection was dropped and no error was returned by the remote mail server. Would need to see the SMTP log extract at the time. The SMTP debug log file will contain more information.
Regards,

Ian Margarone
MailEnable Support

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