Filters working intermittently

Posts: 12
Joined: Thu Oct 25, 2012 5:30 pm

Filters working intermittently

Postby kimdobranski » Mon Oct 15, 2018 3:22 pm

I have PRO 9.79

I have one filter looking for phrases in the message body from a word list which notifies sender then deletes message.

a sample of the word list is as follows.

*new ladies profiles*
*ED medication*

Problem is it works sometimes and not others. I checked the log and there are some entries showing it captured emails, but other times the email gets skipped.

Any ideas?

Site Admin
Posts: 8867
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Filters working intermittently

Postby MailEnable-Ian » Thu Nov 08, 2018 12:35 am


First step is to upgrade 9.81 from our downloads page to see if this resolves the problem as there fixes to MailEnable core services that you need to apply.

Ian Margarone
MailEnable Support

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