Webmail - password change required prompt

Discussions on webmail and the Professional version.
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dreniarb
Posts: 316
Joined: Mon Jan 19, 2004 5:00 pm
Location: Marion, IN

Webmail - password change required prompt

Post by dreniarb » Wed Jul 17, 2019 3:20 pm

We have no policies in place under "localhost properties" "policies tab".

When users login to webmail they are getting a password change required box:
Image_20190717110630573.png
Image_20190717110630573.png (13.33 KiB) Viewed 1018 times
Entering in the old password and a new one results with this error:
Image_20190717110933868.png
Image_20190717110933868.png (23.09 KiB) Viewed 1018 times
What's really odd is that this screen opens in a new tab:
Image_20190717111137135.png
Image_20190717111137135.png (47.09 KiB) Viewed 1018 times
I've run iisreset, and tested with other users, rebooted the server, and reinstalled the software with the latest version. Not really sure what else to do at the moment. Any suggestions would be great.

MailEnable-Ian
Site Admin
Posts: 8950
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail - password change required prompt

Post by MailEnable-Ian » Thu Jul 18, 2019 2:17 am

Hi,

What version of Professional? If not the latest on the downloads page then please upgrade.
Regards,

Ian Margarone
MailEnable Support

dreniarb
Posts: 316
Joined: Mon Jan 19, 2004 5:00 pm
Location: Marion, IN

Re: Webmail - password change required prompt

Post by dreniarb » Thu Jul 18, 2019 4:54 pm

MailEnable-Ian wrote:
Thu Jul 18, 2019 2:17 am
Hi,

What version of Professional? If not the latest on the downloads page then please upgrade.
10.25

Unfortunately I'm not sure exactly how long this error has been in place. We don't use webmail very often here. The last time I myself used it was June 28th. As far as I can see nothing has been adjusted no the server itself since then. Updates were last installed 2 weeks earlier on the 16th. It's really odd.

Do you know what that password prompt is about? I've been using ME for over 15 years now and I don't think I've ever seen it.

dreniarb
Posts: 316
Joined: Mon Jan 19, 2004 5:00 pm
Location: Marion, IN

Re: Webmail - password change required prompt

Post by dreniarb » Thu Jul 18, 2019 5:23 pm

Bit more info. This error shows up in the application event log:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 7/18/2019 1:21:30 PM
Event time (UTC): 7/18/2019 5:21:30 PM
Event ID: 09b08e7553054e44b30c1f5a05429a97
Event sequence: 9
Event occurrence: 1
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/2/ROOT/MEWebMail-3-132079440841420829
Trust level: Full
Application Virtual Path: /MEWebMail
Application Path: C:\Program Files\Mail Enable\Bin\NetWebMail\
Machine name: MUCSRV02

Process information:
Process ID: 828
Process name: w3wp.exe
Account name: MUCSRV02\IME_ADMIN

Exception information:
Exception type: TypeInitializationException
Exception message: The type initializer for 'Lucene.Net.Store.FSDirectory' threw an exception.
at MailEnable.MailboxSearching.MailboxSearch.MailboxIsIndexedForSearching(String PostofficeName, String MailboxName)
at MailEnable.Clients.WebMail.Mondo.Request.SearchButtonEnabled()
at MailEnable.Clients.WebMail.Mondo.Request.GetMailboxOptions(Int32 Scope)
at MailEnable.Clients.WebMail.Mondo.Request.ProcessCommand()
at MailEnable.Clients.WebMail.Mondo.Request.a(Object , EventArgs )
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
at System.Security.Cryptography.MD5.Create()
at Lucene.Net.Store.FSDirectory..cctor()
at Lucene.Net.Store.FSDirectory..cctor()

Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
at System.Security.Cryptography.MD5.Create()
at Lucene.Net.Store.FSDirectory..cctor()

This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()



Request information:
Request URL: https://www.domainname.com:443/mewebmail/Mondo/Servlet/request.aspx?Cmd=GET-MBX-OPTIONS&Browser=5&Scope=2&DT=1563470490798
Request path: /mewebmail/Mondo/Servlet/request.aspx
User host address: 172.17.17.105
User:
Is authenticated: False
Authentication Type:
Thread account name: MUCSRV02\IME_ADMIN

Thread information:
Thread ID: 6
Thread account name: MUCSRV02\IME_ADMIN
Is impersonating: False
Stack trace: at MailEnable.MailboxSearching.MailboxSearch.MailboxIsIndexedForSearching(String PostofficeName, String MailboxName)
at MailEnable.Clients.WebMail.Mondo.Request.SearchButtonEnabled()
at MailEnable.Clients.WebMail.Mondo.Request.GetMailboxOptions(Int32 Scope)
at MailEnable.Clients.WebMail.Mondo.Request.ProcessCommand()
at MailEnable.Clients.WebMail.Mondo.Request.a(Object , EventArgs )
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Custom event details:

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