Message with remote image -> The session has timed out.

Discussions on webmail and the Professional version.
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Olli
Posts: 2
Joined: Wed Jul 06, 2016 6:40 pm
Location: Turku, Finland

Message with remote image -> The session has timed out.

Post by Olli » Wed Dec 25, 2019 10:08 am

We just updated our MailEnable Professional to version 10.28. Now users report that when they open a message that include a remote images, it just shows the image not found icon and then logs them out and shows The session has timed out page. This happens on every time when a message that has remote images is opened. It seems that the feature of hiding remote images it not working correctly as the text Remote image not loaded for your privacy is not showing at all. There was no errors when upgrading and I have once reinstalled the 10.28 version again on top of it. Is any else experiencing this problem and do you have any suggestion how to fix this. currently I only see the option to update 10.29 beta or down grade to 10.27 and hope Still will be fixed soon.

MailEnable-Ian
Site Admin
Posts: 9029
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Message with remote image -> The session has timed out.

Post by MailEnable-Ian » Tue Feb 11, 2020 5:31 am

Hi,

Please download 10.30 from our beta again as it contains more fixes in this area.
Regards,

Ian Margarone
MailEnable Support

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