X-PTR-Result: Generic, Fail in Message Header

[steadfast]

I am getting more and more spam emails to my inbox and they all seem to have X-PTR-Result: Generic, Fail in the message header.
I know I can go and reject senders without PTR which should resolve this issue but I would prefer to have these messages go to my spam folder.
Currently the security settings for the PTR record check is set to "Refer to System Spam Filter".

I can't seem to get these to be delivered to my spam folder. Any help would be greatly appreciated.

[MailEnable-Ian]

Hi,

Try and set the option to not reject senders without PTR under the SMTP security settings. Then create a global filter to trigger on the message header for: X-PTR-Result: Generic, Fail. For the filter action add the "Mark as Spam".

[steadfast]

Thanks, that worked. I ended up having to use X-PTR-Result:* for the text to search for in the header. Using the full text "X-PTR-Result: Generic, Fail" would not work for me. It split that into two separate lines at the , character.

[MailEnable-Ian]

Hi,

You need to add the criterion value with wildcards.

I.e: *X-PTR-Result: Generic, Fail*

[darko.bazulj]

I have tried to add *X-PTR-Result: Generic, Fail* but I get 2 lines

*X-PTR-Result: Generic
Fail*

2022-11-10_03-52-48.png (97.28 KiB) Viewed 6709 times

Do I miss something?

[Admin]

Hi,

Just use X-PTR-Result: Generic*

The comma will make it think there are multiple items to check. We only ever add the X-PTR-Result with "Generic, Fail".