The MailEnable "Indexing Service" service keeps stopping.

Discussions on webmail and the Professional version.
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MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: The MailEnable "Indexing Service" service keeps stopping.

Post by MailEnable-Ian »

Hi,

What version of Professional are you running? If not the latest then please update and try to delete the verification.xml file again and see if it still crashes. If on the latest version then please lodge a support ticket and provide access to the server via TeamViewer or RDP so that a technician can troubleshoot in more detail.
Regards,

Ian Margarone
MailEnable Support

dedicate-it.net
Posts: 46
Joined: Mon Feb 22, 2021 8:30 pm

Re: The MailEnable "Indexing Service" service keeps stopping.

Post by dedicate-it.net »

Is your Windows Defender (Windows Security) is set to exclude the \Program Files (x86)\Mail Enable directory?

Not sure if this will help you, but on our systems, Defender was causing file lock errors in the Mail Enable scratch and config folders.

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