hang on install

chisholmd · Post by **chisholmd** » Wed Mar 30, 2005 11:24 am

Hanging application MEInstaller.exe, version 1.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000

I have been using ME for awhile and havn't had a single problem until tonight. I am installing ME on a DEV machine to run some test scripts and it hangs when installing MEPOPS.EXE.

I have shut down or un-locked everything I can think of, firewall, AV, re-enabled DCOM and RPC locator. At this point it's pretty close to a bare win2003 machine.

Anyone ever run into something like this?

Post by **MailEnable** » Wed Mar 30, 2005 12:27 pm

A log file is created when the product is installed. These have a .log extension and are under the program files directory.

The best way to address the issue is to zip the .log files and log a support ticket under installation.

chisholmd · Post by **chisholmd** » Wed Mar 30, 2005 7:02 pm

MEInstal.log from ..\program files\mail enable\bin directory
--------------------------------------------------------------------
Installing MailEnable Common Routines starting on Wednesday, March 30, 2005 at 6:50:04 PM
BEGIN INSTALLATION - COMMON
Setting account Privileges for IME_ADMIN
Setting account Privileges for IME_USER
Setting account Privileges for IME_ADMIN
Checking whether Mail Enable package exists in Win2k+
--------------------------------------------------------------------

I check the log files under "logging" and they all are the same "log open" service starting etc etc. "log closed" nothing to indicate any problems that I can see in those. Except maybe the SMTP log, I can't tell if its contents indicate a problem or not.
SMTP-Debugxxx.log
-------------------------------
[03/30/05 18:32:41]****************** LOG FILE STARTED *******************
03/30/05 18:32:41 ME-I0141: Service Starting
03/30/05 18:32:41 ME-I0142: SMTP Service Version 1.05.d
03/30/05 18:32:41 ME-I0143: Service Loading Agents
03/30/05 18:32:41 ME-I0139: Outbound Mail Agent Initialised
03/30/05 18:32:41 ME-I0140: Standard Inbound Mail Agent Initialised
03/30/05 18:32:41 ME-I0082: Service binding to all addresses on port (25).
03/30/05 18:32:41 ME-I0144: Service Completed Loading Agents
03/30/05 18:32:41 ME-I0065: [SYSTEM] Initalised Send Message Master Thread
03/30/05 18:32:41 ME-I0065: [SYSTEM] Scheduling Queued Messages
03/30/05 18:32:41 ME-I0066: [SYSTEM] No outgoing message files in queue.
03/30/05 18:32:41 Initalised Recv Message Master Thread
03/30/05 18:32:41 ME-I0076: Listening for connections
03/30/05 18:46:39 ME-I0069: (recv) socket [252] was gracefully closed 127.0.0.1 before any command received. Remote client closed the connection.
03/30/05 18:46:39 ME-I0074: (Debug) [252] end of conversation
03/30/05 18:47:59 ME-I0145: Service Stopped
[03/30/05 18:47:59]****************** LOG FILE CLOSED ********************

Thanks for any help.

chisholmd · Post by **chisholmd** » Wed Mar 30, 2005 7:04 pm

Just read your message again and see that you reccomend a support ticket, not posting them here

rockinthesixstring · Post by **rockinthesixstring** » Wed Nov 08, 2006 6:18 pm

i am having this same issue ... did you solve it? did support reply right away? did they answer why it did this?

chisholmd · Post by **chisholmd** » Wed Nov 08, 2006 6:34 pm

Well for me I think I traced my issues back to faulty hardware. The machine I was installing onto ended up failing in other areas so I toook it off the line.

(Its been awhile but that what I remember

hang on install

hang on install

MEINstall.log

Whoops

Hardware