No mails going through to hotmail

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uves
Posts: 24
Joined: Thu Jan 27, 2005 2:54 pm
Location: Jamaica
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No mails going through to hotmail

Post by uves » Wed May 11, 2005 9:02 pm

Hello all..

All my mails going out to hotmail is stuck in the SMTP queue. Any ideas?

Uves
Uves Edwards
Systems Administrator

MailEnable-Ian
Site Admin
Posts: 9325
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian » Thu May 12, 2005 12:26 am

Hi,

Try reviewing the following KB article for some help:
http://www.mailenable.com/kb/viewarticl ... 020003.htm

Check your log files for an indication why the messages are getting stuck. Usually when sending to Hotmail or yahoo etc, accounts they require you having a PTR record. More information on how to obtain a PTR record can be found in the article below:

http://www.mailenable.com/kb/Content/Ar ... D=me020206

regards

Guest

Mail not going through to hotmail

Post by Guest » Fri May 13, 2005 6:31 pm

Thanks or your reply.. I seem to have been unfortunate enough to have the Netsky virus find its way into my network.. up on further checks I realise that my IP was Black listed. I am trying to get a command line scanner in place. I have Norton AntiVirus Corporate Edition v9.0 but I can't seem to get the command line scanner to work.. Any Suggestions?..

Thanks

MartynK
Posts: 1370
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Post by MartynK » Fri May 13, 2005 11:37 pm

Go to the McAfee site and download their standlong program "Stinger" (I think its called) which will removed the latest viruses.

MailEnable-Ben
Posts: 5858
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Location: Melbourne

Post by MailEnable-Ben » Mon May 16, 2005 1:17 am

All reports that I have received indicated that the Norton Corporate v9 did not come with the command line scanner. Possibly if you contact Symantec they may be able to ship it too you and let you know if it is working with the latest release.
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uves
Posts: 24
Joined: Thu Jan 27, 2005 2:54 pm
Location: Jamaica
Contact:

Post by uves » Wed May 18, 2005 2:33 pm

Thanks for the replys.. I have downloaded the command line scanner from symantec for corporate v9.0 .. still doesn't seem to work. I will also try the McAfee stinger.. hope it works for me.. Thx again..
Uves Edwards
Systems Administrator

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