No attachment when forwarding

Discussions on webmail and the Professional version.
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andyvm
Posts: 49
Joined: Thu Feb 05, 2004 8:56 pm

No attachment when forwarding

Post by andyvm »

I've got a client that reports some attachments are no longer attachments when forwarding messages.

I've verified the issue, there are some e-mails with attached PDF's that will forward, and some that won't. It's not a virus software issue, do not have real-time scan running, only the filter scan.



Any ideas? ME 1.16 Pro

Thanks,
Andy

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Post by MailEnable-Ian »

Hi,

Are you referring to version 1.16 or 1.6? If you are running 1.16 then I suggest you upgrade to the latest version which can be found here:
http://www.mailenable.com/mailenableprof.exe

What email client are you referring to? If webmail is being used to forward the message have you modified any of the ASP pages for webmail?

Ensure that you have a licensed version of Mailenable and that it hasnt expired the evaluation period. You can check this in your diagnostic report.

regards,
Ian Margarone
Mailenable Support.

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