Alert Thresholds

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Sorcermon
Posts: 12
Joined: Thu Oct 25, 2007 11:57 am

Alert Thresholds

Post by Sorcermon » Tue Aug 11, 2020 10:20 am

I love the alert feature, but I'm been bombed by MESMTPCS Outbound Queue Length because treshold is too low.

I can't find where to change this.

Any clue?

kiamori
Posts: 263
Joined: Wed Nov 04, 2009 1:39 am
Contact:

Re: Alert Thresholds

Post by kiamori » Sun Oct 18, 2020 4:09 pm

Its hard coded, no way to change it as per what they told me a while back. It would be really nice if we could set this in the config.

skipworth
Posts: 1
Joined: Tue Oct 20, 2020 4:24 pm
Location: TX

Re: Alert Thresholds

Post by skipworth » Tue Oct 20, 2020 4:36 pm

Are you sure? I thought it was possible to configure.

dcol
Posts: 144
Joined: Fri May 26, 2017 11:25 pm

Re: Alert Thresholds

Post by dcol » Tue Jul 20, 2021 4:49 pm

This is a real problem because the SMTP service was shut down because of this issue. This is a bug. I am running 10.35
Here is the message
Message: MESMTPCS appears to be having difficulty processing the outbound queue.

Parameters
----------
Violated Threshold: Maximum Value
Violated Threshold Value: 00:20:00
Value: 00:20:28.2598004 (20.5m)

Time: 7/20/2021 6:27:44 AM
Severity: Warning
Postoffice:
Mailbox:

MailEnable-Ian
Site Admin
Posts: 9472
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Alert Thresholds

Post by MailEnable-Ian » Thu Jul 22, 2021 12:46 am

Hi,
This is a real problem because the SMTP service was shut down because of this issue. This is a bug. I am running 10.35
Here is the message
Message: MESMTPCS appears to be having difficulty processing the outbound queue.

Parameters
----------
Violated Threshold: Maximum Value
Violated Threshold Value: 00:20:00
Value: 00:20:28.2598004 (20.5m)

Time: 7/20/2021 6:27:44 AM
Severity: Warning
Postoffice:
Mailbox:
Can you please lodge a support ticket under the category of "Upgrade" if you believe this is a bug and provide access to the machine. Are you sure the service is crashing and stopped? Is there any Windows event log errors produced when the service stops?
Regards,

Ian Margarone
MailEnable Support

dcol
Posts: 144
Joined: Fri May 26, 2017 11:25 pm

Re: Alert Thresholds

Post by dcol » Fri Jul 23, 2021 12:00 am

I cannot force this event to happen. There are no events logged, and the SMTP log just shows a restart of the service.

Is there a way the increase the outbound queue?

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