Cannot Connect Latest Outlook 365 Client

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MartynK
Posts: 1325
Joined: Sat Dec 28, 2002 1:12 am
Location: Hong Kong

Cannot Connect Latest Outlook 365 Client

Post by MartynK » Mon Oct 16, 2017 4:45 am

I have just downloaded the latest Outlook 365 client to my PC and no matter what I try it wont let me connect to my server.

It seems they have a new setup page which tries automatically to configure.

When I select manual, enter the IMAP and SMTP details manually is just comes back with "Something Went Wrong" contact your administrator.

If you go via the old control panel applet, all that does it call the new Outlook setup routine.\

Anyone seen this or got any ideas ?

MailEnable
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Posts: 4441
Joined: Tue Jun 25, 2002 3:03 am
Location: Melbourne, Victoria Australia

Re: Cannot Connect Latest Outlook 365 Client

Post by MailEnable » Mon Oct 16, 2017 9:45 am

Hi Martyn,

A recent Outlook update removed the installation wizard and biases towards 365.

An updated MAPI kit released shortly and it should resolve the issue you describe.

The other alternative is to apply a registry modification as outlined here:
http://www.mailenable.com/kb/content/ar ... D=ME020668

Regards, Andrew
Regards, Andrew

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