MESMTPCS Outbound Queue Length notifications

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kiamori
Posts: 263
Joined: Wed Nov 04, 2009 1:39 am
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MESMTPCS Outbound Queue Length notifications

Post by kiamori » Wed Jul 03, 2019 1:05 am

I do want to get the notifications if we have a real problem however we're getting way to many notifications, how can we increase this number?

For example:
MESMTPCS Outbound Queue Length

MESMTPCS outbound queue is experiencing a spike in volume.

Parameters
----------
Violated Threshold: Maximum Value
Violated Threshold Value: 64
Value: 78 (78)

dcol
Posts: 144
Joined: Fri May 26, 2017 11:25 pm

Re: MESMTPCS Outbound Queue Length notifications

Post by dcol » Tue Jul 20, 2021 3:45 pm

I too have this message this morning and it shut down the SMTP connector.
What is going on here?

MailEnable-Ian
Site Admin
Posts: 9472
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: MESMTPCS Outbound Queue Length notifications

Post by MailEnable-Ian » Thu Jul 22, 2021 12:43 am

Hi,.

The SMTP connector should not crash because of an influx of messages detected in the queue. The agent is detecting a spike in volume in the outbound queue. You need to inspect the SMTP log files to determine why and who is relaying the messages. Sounds like a spammer a guessed a password and is relaying spam. For the SMTP crash is the service actually crashing you need to start it again or is it that its not processing messages but the service is running?
Regards,

Ian Margarone
MailEnable Support

dcol
Posts: 144
Joined: Fri May 26, 2017 11:25 pm

Re: MESMTPCS Outbound Queue Length notifications

Post by dcol » Thu Jul 22, 2021 11:56 pm

It was a user who auto forwards emails from a particular address which is rather frequent.
I have installed service protector which will restart the service if it stops.

Anyway, this should not be happening.

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