Notify address filter sends double notifications;

swmotif · Post by **swmotif** » Sat Jun 10, 2006 12:50 pm

Hello,

On ME Enterprise 1.23, I am using a notify filter as follows:

"Where the To header line contains specific words"

(in the text qualifying list it has "level1@softwaremotif.com" without the quotes)

And for the Actions:

"Notify Address"

This is enabled and sends e-mail to level1-dist@softwaremotif.com, which is an address which re-directs to two support technician addresses in the softwaremotif.com domain.

I am getting two notify messages for each message received. This appears to be a notification message for the SMTP connector and another notify for the softwaremotif.com domain.

Any comments much appreciated. Thank you!

swmotif · Post by **swmotif** » Sat Jun 10, 2006 1:18 pm

This is the first notification header:

MailEnable: MailEnable Message Scan intercepted the delivery of this message.

Reason: (SmarterTicket Event Notify: S/W Motif Support)

Message headers follow:

Received: with MailEnable Postoffice Connector; Sat, 10 Jun 2006 08:04:20 -0500
Received: from pentium ([69.163.164.25]) by softwaremotif.com with MailEnable ESMTP; Sat, 10 Jun 2006 08:04:12 -0500

This is the second notification header:

MailEnable: MailEnable Message Scan intercepted the delivery of this message.

Reason: (SmarterTicket Event Notify: S/W Motif Support)

Message headers follow:

Received: from pentium ([69.163.164.25]) by softwaremotif.com with MailEnable ESMTP; Sat, 10 Jun 2006 08:04:12 -0500

See how the Postoffice connector received the first notification, and the softwaremotif.com postoffice received the second one? Any replies much appreciated.