Inserting Images into HTML mail via WebMail

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gfconsult
Posts: 7
Joined: Thu May 22, 2003 11:48 am

Inserting Images into HTML mail via WebMail

Post by gfconsult » Mon May 10, 2010 3:57 pm

We are using MailEnable Enterprise version 4.22.
One of our customers need to insert images directly from his pc to the HTML email composed by webmail. FreeTextbox image icon opens a window that allows to input just a URL.
Is there a known way to upload images from the client pc?

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne

Re: Inserting Images into HTML mail via WebMail

Post by MailEnable-Ben » Tue May 11, 2010 2:36 am

Hi, no there is no way to upload images into a message from a local client. You can only use URLs. If it is important to the client they could upload the pictures to a remote file storage location and then include the link that way. There are many personal offline client programs that allow this.
Regards,

Product Services
MailEnable Pty Ltd

To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.

gfconsult
Posts: 7
Joined: Thu May 22, 2003 11:48 am

Re: Inserting Images into HTML mail via WebMail

Post by gfconsult » Tue May 11, 2010 11:40 am

Hi, thank you for your reply.
Yes I know about the offline client programs, but the customer prefers to stick to the online webmail....

In alternative, is there a chance to review the attachment the user uploads to the message? (now webmail greyes out the attachment)

gfconsult
Posts: 7
Joined: Thu May 22, 2003 11:48 am

Re: Inserting Images into HTML mail via WebMail

Post by gfconsult » Tue May 11, 2010 11:42 am

"...In alternative, is there a chance to review the attachment the user uploads to the message? (now webmail greyes out the attachment)"
I mean before sending the email

MailEnable-Ben
Posts: 5858
Joined: Fri Jan 16, 2004 6:49 am
Location: Melbourne

Re: Inserting Images into HTML mail via WebMail

Post by MailEnable-Ben » Thu May 13, 2010 1:48 am

Hi, thank you for your reply.
Yes I know about the offline client programs, but the customer prefers to stick to the online webmail....
Not quite what I mean, I am not saying to use another email client. I am just saying to use a photo, image storing location that allows you to link to it. This way you can insert an image into an email message using the link. For example Picassa (http://picasa.google.com/features.html)
Once a photo or picture is published you can then link to it using our web mail image insert.
Regards,

Product Services
MailEnable Pty Ltd

To keep track of all ME company updates and version releases you should subscribe to the MailEnable list at http://www.mailenable.com or the RSS feed http://www.mailenable.com/rss.

keith@vfsremote.com
Posts: 25
Joined: Fri Mar 20, 2015 7:53 pm

Re: Inserting Images into HTML mail via WebMail

Post by keith@vfsremote.com » Mon Jan 04, 2016 5:25 pm

Hello,

I also have customers absolutely infuriated at this functionality. When I attempted to give them your suggestion about pasting in the path or URL it was met with hostility. The users want to know why we expect them to remember or copy the full path to images every time when a simple copy and paste works in other webmail based clients such as gmail. One user also suggested that there be a browse button so they may browse to the file and seemed extremely upset that it wasn't there. We got called sub-standard, incompetent, and various other explicatives. It caught me completely off-guard and it was extremely hard to argue with him because he made very valid arguments.

Thank You,
Keith Damron
Manager of Customer Support

VisionFriendly.com
1245 E. Diehl Road, Suite 307
Naperville, IL 60563
630 553-0000 x112
Keith@visionfriendly.com

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