V5 Enterprise - cutom webmail logos

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btadmin
Posts: 30
Joined: Tue Sep 09, 2008 2:17 am

V5 Enterprise - cutom webmail logos

Post by btadmin »

Is there way to create custom logos for webmail as we were able to in version 4?

btadmin
Posts: 30
Joined: Tue Sep 09, 2008 2:17 am

Re: V5 Enterprise - cutom webmail logos

Post by btadmin »

After 8 months still no replies? I just upgraded to 5.5 in hopes that this issue was addressed. Anyone out there having the same issue? I would really like each of my customers to have their own logos at the login as well as after they log in. Please post if you have any insight on this, it would be greatly appreciated.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: V5 Enterprise - cutom webmail logos

Post by MailEnable-Ian »

Hi,

Have you reviewed the following article: http://www.mailenable.com/kb/Content/Ar ... D=me020506
Regards,

Ian Margarone
MailEnable Support

btadmin
Posts: 30
Joined: Tue Sep 09, 2008 2:17 am

Re: V5 Enterprise - cutom webmail logos

Post by btadmin »

Yes, I followed that article but still no luck. That article is what i used for version 4 and everything worked fine. Perhaps I am doing something wrong but nothing has changed since it was working other than the updraded versions.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: V5 Enterprise - cutom webmail logos

Post by MailEnable-Ian »

Hi,

Please be aware that version 5 now uses a different base folder for web mail name "mondo" and not "hooDoo". Could this be your problem?
Regards,

Ian Margarone
MailEnable Support

btadmin
Posts: 30
Joined: Tue Sep 09, 2008 2:17 am

Re: V5 Enterprise - cutom webmail logos

Post by btadmin »

I did see that and we are using the mondo skin. I did put the file in those respective folders.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: V5 Enterprise - cutom webmail logos

Post by MailEnable-Ian »

Hi,

Would need to see the configuration on the server. If you would like a technician to look at this then you will need to submit support ticket as there are no reported problems in this area and will most likely be a configuration or environment problem.
Regards,

Ian Margarone
MailEnable Support

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