Postoffice Connector Service Stopping

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dslchiphead
Posts: 69
Joined: Wed Jun 27, 2007 8:47 pm

Postoffice Connector Service Stopping

Post by dslchiphead » Fri Mar 18, 2011 4:17 pm

In the past few weeks the "Postoffice Connector" service has been stopping (4 times now). We have a 2-node cluster and this happens on both nodes (but at different times during the same day). I checked all ME logs and it shows nothing. The SF log just stops logging entires at the point when the service fails. The Windows System Event Log just notes the event 7034 as "The MailEnable Postoffice Connector service terminated unexpectedly. It has done this 2 time(s)."

This has never happen in the past and no system upgrades have taken place. We at this time can't upgrade to a newer version of ME due to funding.

ME Enterprise V3.63.

Thanks.

-Dave

MailEnable-Ian
Site Admin
Posts: 9145
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Postoffice Connector Service Stopping

Post by MailEnable-Ian » Mon Apr 11, 2011 12:31 am

Hi,

Please apply the following netfix patch which contains fixes to the postoffice connector.

Follow the steps below on how to apply the fix:

1. Download the fix from: http://www.mailenable.com/hotfix/NETFIX_10-03-11.zip
2. Stop all the MailEnable services within the administration console.
3. Exit the administration console.
4. Close the Metray.exe utility within the Windows task bar
5. Navigate within the MailEnable installation path to the BIN folder and move out the following files for backup purposes:
- MailEnabel.Administration.dll
- MailEnable.Store.dll
- MEAINFY.dll
- MEDKAdmin.exe
- MEHTTPS.exe
- MEIMAPS.exe
- MEPOC.exe
- MESMTPC.exe
6. Extract a copy the contents of the downloaded .zip file to the BIN
folder.
7. Restart all the MailEnable services and perform your tests.

Please advise of your problems persist.
Regards,

Ian Margarone
MailEnable Support

meginet
Posts: 1
Joined: Wed Dec 04, 2013 8:41 am

Re: Postoffice Connector Service Stopping

Post by meginet » Wed Dec 04, 2013 8:44 am

I have the same problem and i am running MailEnable Standard 7.53 on a windows Server 2012 R2 64 bit.
Do i have to do the same fix ?
Thanks

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