EmailEnable IMAP Service crashes after upgrading to 5.11

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nowhere
Posts: 29
Joined: Mon Aug 09, 2010 7:34 pm

EmailEnable IMAP Service crashes after upgrading to 5.11

Post by nowhere » Mon May 09, 2011 6:31 am

Hello,

after upgrading from ME 5.10 Premium to 5.11 Premium IMAP Service crash some times.
Running at Win2003 R2 server latest patch level.
At the service management console / services of windows we addead the ability to auto restart the IMAP service if it crash (sorry, we running a german windows server so I do not know the english).
The crash happens about 3 times a day. Because this does not happen at earlier versions of ME I post this behavior

Regards
Alois

MailEnable-Ian
Site Admin
Posts: 9216
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: EmailEnable IMAP Service crashes after upgrading to 5.11

Post by MailEnable-Ian » Tue May 10, 2011 12:18 am

Hi,

Please lodge a support ticket via the link below under the category of "Defect" and provide copies of the IMAP log files along with remote desktop details for the server so that technician can login and investigate further.

https://www.mailenablecorp.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

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