Outlook Sync

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rfwilliams777
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Outlook Sync

Post by rfwilliams777 » Wed Jun 01, 2011 8:11 pm

Has anyone else seen where the Sync only pulls up the contacts from Outlook but not the calendar? I installed that on 11 computers and not one of their calendars went to the webmail. They are all using Outlook 2007.
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MailEnable-Ian
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Location: Melbourne, Victoria, Australia

Re: Outlook Sync

Post by MailEnable-Ian » Mon Jun 06, 2011 11:56 pm

Hi,

Are you referring to the Outlook synchronization utility or the Outlook MAPI client?
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Ian Margarone
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rfwilliams777
Posts: 1321
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Outlook Sync

Post by rfwilliams777 » Tue Jun 07, 2011 12:55 am

Outlook Synchronization
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MailEnable-Ian
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Re: Outlook Sync

Post by MailEnable-Ian » Tue Jun 07, 2011 1:09 am

Hi,

Ok, which version of the utility and which version of Enterprise? Have you inspected the utilities log output to see if there are any errors occurring whilst syncing the calendar entries to the server?
Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1321
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Outlook Sync

Post by rfwilliams777 » Tue Jun 07, 2011 1:17 am

Lastest versions of both.

I have not checked the logs. I will revisit the client and view the logs.
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netmo
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Joined: Mon Jun 20, 2011 7:46 pm

Re: Outlook Sync

Post by netmo » Mon Jul 25, 2011 7:31 pm

Having the same problem with Outlook 2007. Able to sync calendar from server to outlook but not vice versa. Running sync utiliy 1.23.

MailEnable-Ian
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Re: Outlook Sync

Post by MailEnable-Ian » Mon Jul 25, 2011 11:12 pm

Hi,

What is reported within the Outlook sync log file when you sync from client to server? Are there and obvious errors?
Regards,

Ian Margarone
MailEnable Support

rfwilliams777
Posts: 1321
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Outlook Sync

Post by rfwilliams777 » Mon Jul 25, 2011 11:20 pm

Where is this log?
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MailEnable-Ian
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Re: Outlook Sync

Post by MailEnable-Ian » Mon Jul 25, 2011 11:35 pm

Hi,

Within the "configuration" window for the Outlook synchronization utility next to the Enable Troubleshooting logging, click on the "view" button to view the log output.
Regards,

Ian Margarone
MailEnable Support

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