Retrieve messages marked as spam

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AlDo
Posts: 27
Joined: Sun Aug 27, 2006 2:24 pm

Retrieve messages marked as spam

Post by AlDo » Tue Dec 04, 2012 3:24 pm

Some users ask me to retrieve messages marked as spam by MailEnable Webmail.

Is it possible? If so, where are they?

Thanks for any help.

Best regards.

AlDo
Posts: 27
Joined: Sun Aug 27, 2006 2:24 pm

[SOLVED] Retrieve messages marked as spam

Post by AlDo » Tue Dec 04, 2012 3:55 pm

Very simple.

The messages are located in the [MailEnableRoot]\Spam folder.

With the references provided by users and Message Tracker I retrieved the ID of the message.

So I moved the file with name [ID].MAI from the Spam folder to the user's inbox folder.

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