Outlook crashing

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Outlook crashing

Post by webshaun » Tue May 07, 2013 6:29 pm

64 bit outlook 2013, 64 bit win 8. Outlook is still crashing randomly while I'm writing emails.
Shaun Rieman
Advanced Micro Technologies, LLC

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Re: Outlook crashing

Post by kiamori » Wed May 08, 2013 12:09 pm

version of ME might help.

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Re: Outlook crashing

Post by Ehenzel1978 » Wed May 08, 2013 4:12 pm

Also, do you have the MAPI connector or the Outlook Synch tool installed? I have found that sometimes these will cause that problem if they aren't configured properly. Also if you installed either of these and then updated your ME, you may have to uninstall and reinstall the connector or Synch, whichever you have.
Eric Henzel
IT Department
Leather Italia USA

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Re: Outlook crashing

Post by MailEnable » Thu May 09, 2013 2:11 pm

Firstly, I would suggest reviewing the plugins and COM addins that are configured under outlook.
Perhaps disable them temporarily to see if these have an effect.
If the problem persists, then I suggest turning on troubleshooting logging and either raising a support ticket or sending the log to beta@mailenable.com along with an explanation.
Regards, Andrew

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