Major issue with Webmail-Upgraded to 7.51
Major issue with Webmail-Upgraded to 7.51
Now that we've upgraded to the latest release [upgraded server on 09/13/2013], webmail refuses to work with any browser. I reported the issue via a support ticket this morning, and did receive an email from support rather quickly. However, they have not replied for over 9 hours to get this issue fixed. I have several users that must have webmail functioning!!! PLEASE MAILENABLE SUPPORT????????
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- Posts: 1370
- Joined: Thu Nov 11, 2004 5:26 pm
- Location: Kingsville, Texas
Re: Major issue with Webmail-Upgraded to 7.51
My webmail works fine except the Reply, Forward, etc. buttons didn't. Once I got the Read.aspx file from ME, works like a champ.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
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#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
Re: Major issue with Webmail-Upgraded to 7.51
Please explain about the aspx file. I have over 400 users who are after my hide right now.
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- Posts: 1370
- Joined: Thu Nov 11, 2004 5:26 pm
- Location: Kingsville, Texas
Re: Major issue with Webmail-Upgraded to 7.51
When users (while using the webmail) double click on the e-mail to view it in a larger screen (rather than the preview), the buttons do not work (Reply, Reply All, etc.). The read.aspx file has to be overwritten (be sure to make a backup of the read.aspx file first). It fixees that issue. The other issue I experienced with some users is the session ended error. It is a simple matter to resolve. Clear out your cookies and all that. I recommend restarting your computer. Then log back into your webmail. Thus far, no further issues have been stated.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
Re: Major issue with Webmail-Upgraded to 7.51
We are having this same exact issue with the buttons not working when having a message fully open in webmail. Could someone please email me the new ASPX file to joel@gcsllc.net?
Thank you kindly!
Thank you kindly!
Re: Major issue with Webmail-Upgraded to 7.51
We are having this same exact issue with the buttons not working when having a message fully open in webmail. Could someone please email me the new ASPX file to joel@gcsllc.net?
Thank you kindly!
Thank you kindly!
Re: Major issue with Webmail-Upgraded to 7.51
I was having the same issue but after adding the new file it was fixed, but another issue has shown up.
The seems to be predominantly for Replies, and happens 99% of the time (only once has it worked since 7.51 that i'm aware of). This is also webmail only, but once you hit the Send button on an email to send the reply, the following error comes up and your message is not sent:
The seems to be predominantly for Replies, and happens 99% of the time (only once has it worked since 7.51 that i'm aware of). This is also webmail only, but once you hit the Send button on an email to send the reply, the following error comes up and your message is not sent:
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- Posts: 1370
- Joined: Thu Nov 11, 2004 5:26 pm
- Location: Kingsville, Texas
Re: Major issue with Webmail-Upgraded to 7.51
Try clearing your cookies and temporary internet files, reboot, and try again.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
Re: Major issue with Webmail-Upgraded to 7.51
I've done this multiple times, on multiple computers, with multiple accounts. I've even ran Chrome in Incognito mode and tried to send an email and it does not work.rfwilliams777 wrote:Try clearing your cookies and temporary internet files, reboot, and try again.
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- Posts: 1370
- Joined: Thu Nov 11, 2004 5:26 pm
- Location: Kingsville, Texas
Re: Major issue with Webmail-Upgraded to 7.51
Lodge a support ticket then. I had that issue a while back on a previous version and I had to get ME to fix it.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
Re: Major issue with Webmail-Upgraded to 7.51
FYI - The fix (I found in another thread) for the reply and forward is:
http://www.mailenable.com/hotfix/Read_Patch.zip
Uncompress it and move it to:
Mail Enable\bin\NETWebMail\Mondo\lang\sys\Forms\MAI
http://www.mailenable.com/hotfix/Read_Patch.zip
Uncompress it and move it to:
Mail Enable\bin\NETWebMail\Mondo\lang\sys\Forms\MAI
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- Posts: 1370
- Joined: Thu Nov 11, 2004 5:26 pm
- Location: Kingsville, Texas
Re: Major issue with Webmail-Upgraded to 7.51
Try 7.52 to see if this fixes it.
Robert Williams, Owner
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
www.WilliamsWebSolutions.com
#1 in MailEnable Business-Class Email Hosting - Switch to Williams Web Solutions and we will migrate your accounts to us for FREE!
We can be hired to help you with your Mail Enable server, too!
Re: Major issue with Webmail-Upgraded to 7.51
7.52 seems to have fixed the issue for everyone. Nobody has reported any issues... Only 1 issue left, but i'll create a new thread for it.