Just downloaded the released Version 8 and noticed that I reported this one minor issue back on October 15th when it was in beta which was never fixed.
If your using the new Pacific Skin you are unable to change the Preview Pane Orientation under the account settings. However if you log into one of the other skins and change the Preview Pane Orientation setting and log out and log back in with the Pacific Skin it does change. But there is no option to change the setting in the new skin.
Version 8 - Pacific Skin - No Preview Pane Orientation
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Re: Version 8 - Pacific Skin - No Preview Pane Orientation
same problem, version 9.11 skin Mondo/Oceano
Re: Version 8 - Pacific Skin - No Preview Pane Orientation
upgrade to version 9.12 but the same bug here. When you log off, the preview pane orientation reset to default with no preview pane. May I fix default settings to bottom preview pane, handly, for all clients?
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- Site Admin
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Re: Version 8 - Pacific Skin - No Preview Pane Orientation
Hi,
I was unable to emulate this behavior in 9.12. Can you provide specific steps to reproduce and the browser your using to access the web mail client?
I was unable to emulate this behavior in 9.12. Can you provide specific steps to reproduce and the browser your using to access the web mail client?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Version 8 - Pacific Skin - No Preview Pane Orientation
I am also having this issue. I just upgraded to v9.12. When a user gets into the Inbox, it does not show a reading pane. When you adjust it via the gear in the top right, the pane reveals. If you close the browser and re-open, it defaults back to no reading pane. I believe the skin is Artic.
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- Site Admin
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Re: Version 8 - Pacific Skin - No Preview Pane Orientation
Hi,
What browser are you using? Does it happen if you create a brand new mailbox and login via that mailbox?
What browser are you using? Does it happen if you create a brand new mailbox and login via that mailbox?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Version 8 - Pacific Skin - No Preview Pane Orientation
I've tried this in the latest version of both Chrome (both regular and incognito) and Firefox. In all instances, when the inbox is selected, the reading pane is not visible. After I make it visible, I click the default welcome email to display it. After, I close the browser and try again. 100% of the time, the reading pane is not visible.
This is ME 9.12 Ent
This is ME 9.12 Ent
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- Site Admin
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Re: Version 8 - Pacific Skin - No Preview Pane Orientation
Hi,
Are you able to lodge a support ticket under "Upgrade" or "Installation" and provide an example mailbox and the URL for the web mail client so we can emulate on our side?
Are you able to lodge a support ticket under "Upgrade" or "Installation" and provide an example mailbox and the URL for the web mail client so we can emulate on our side?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Version 8 - Pacific Skin - No Preview Pane Orientation
OK, I put in a support ticket with some credentials.