DKIM Missing?

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JeeL
Posts: 5
Joined: Wed Jan 29, 2014 10:56 am

DKIM Missing?

Post by JeeL »

Running enterprise v8

Was following a guide for setting up DKIM for a domain. When I right click the domain and choose properties, there should be a DKIM tab..

This is nowhere to be found, what could be the issue here?

Thanks

JeeL
Posts: 5
Joined: Wed Jan 29, 2014 10:56 am

Re: DKIM Missing?

Post by JeeL »

Here is the guide that I followed.

http://www.mailenable.com/documentation ... /DKIM.html

As you can see setp 1.c is : Select the DKIM tab and click Configure.

This tab ain't there.

Would really be glad for a solution :-)

Brett Rowbotham
Posts: 560
Joined: Mon Nov 03, 2003 7:48 am
Location: Cape Town

Re: DKIM Missing?

Post by Brett Rowbotham »

You probably still need to enable DKIM for the server (and should really be following the Enterprise 8 documentation and not 6)

http://www.mailenable.com/documentation ... Keys).html

Cheers,
Brett

JeeL
Posts: 5
Joined: Wed Jan 29, 2014 10:56 am

Re: DKIM Missing?

Post by JeeL »

But this has been done. And DKIM shows it is enabled. But it doesnt show up in the tab menu when choosing properties for a postoffice.

Brett Rowbotham
Posts: 560
Joined: Mon Nov 03, 2003 7:48 am
Location: Cape Town

Re: DKIM Missing?

Post by Brett Rowbotham »

Mine is working as follows:

Under Messaging Manager > Post Offices > {PO Name] > Domains I get a list of domains assigned to the post office. If I right-click the domain name (not the post office name) and select Properties I get the DKIM tab.

Cheers,
Brett

JeeL
Posts: 5
Joined: Wed Jan 29, 2014 10:56 am

Re: DKIM Missing?

Post by JeeL »

Yeah.. but I don't so that doesn't quite help me? :-)

Brett Rowbotham
Posts: 560
Joined: Mon Nov 03, 2003 7:48 am
Location: Cape Town

Re: DKIM Missing?

Post by Brett Rowbotham »

Okay - you stated you were selecting Properties on a Post Office and I'm trying to indicate that it is the Properties of a Domain within the Post Office that should be selected.

JeeL
Posts: 5
Joined: Wed Jan 29, 2014 10:56 am

Re: DKIM Missing?

Post by JeeL »

If that's the case my bad..

I am checking properties for a domain. No DKIM tab :(

Brian8227
Posts: 1
Joined: Thu Sep 22, 2016 2:18 am

Re: DKIM Missing?

Post by Brian8227 »

@Jeet
New install on a new server and I am missing dkim from this installation. Did you ever find a solution?

dbwilkerson
Posts: 1
Joined: Thu Jun 02, 2022 8:28 pm

Re: DKIM Missing?

Post by dbwilkerson »

I know this post is old but I too have experienced the same exact issue as OP, I have tried numerous things to get the tab to show but no joy. I didn't know if I should start a new thread as this is my exact issue and didn't think I should create a duplicate. I am working with Enterprise version 8.61.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: DKIM Missing?

Post by MailEnable-Ian »

Hi,
I know this post is old but I too have experienced the same exact issue as OP, I have tried numerous things to get the tab to show but no joy. I didn't know if I should start a new thread as this is my exact issue and didn't think I should create a duplicate. I am working with Enterprise version 8.61.
First step would be to update your installation to 8.65 from the link below to ensure you have all MailEnable updates and fixes:

https://www.mailenable.com/downloadprevious.asp

If the above does not help then try rebuilding the .msc file (MailEnable mmc snap in) following the details in the following article:

https://www.mailenable.com/kb/content/article.asp?ID=me020274
Regards,

Ian Margarone
MailEnable Support

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