Username full email address would like to also just be username

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tmorg
Posts: 63
Joined: Tue Aug 12, 2008 7:43 pm
Location: USA

Username full email address would like to also just be username

Post by tmorg » Tue Jun 16, 2015 4:07 pm

All current users have to use their full email address firstname.lastname@domain.com to setup or log into their account. When setting up email on a mobile device it always defaults to just firstname.lastname without the domain. Is there a way to get the server to accept either?

tmorg
Posts: 63
Joined: Tue Aug 12, 2008 7:43 pm
Location: USA

Re: Username full email address would like to also just be username

Post by tmorg » Fri Jun 19, 2015 4:22 pm

Can someone from Mailenable please reply to this question or do I need to raise a ticket?

Brett Rowbotham
Posts: 532
Joined: Mon Nov 03, 2003 7:48 am
Location: Cape Town

Re: Username full email address would like to also just be username

Post by Brett Rowbotham » Mon Jun 22, 2015 7:49 am

If domain.com is the default post office then firstname.lastname will work without having to add the domain portion, and that is the only post office that can act that way.

Cheers,
Brett

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