Hi All
One of my users has lost a folder from his mailbox what's the best to restore the folder.
Many thanks
Scott
Recover missing folder to mailbox
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Recover missing folder to mailbox
Hi,
Do you have a backup of the store folder? If not then no way to recover if its been deleted from server.
Do you have a backup of the store folder? If not then no way to recover if its been deleted from server.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Recover missing folder to mailbox
Hi Ian
Sorry I didn't get a mail notification for this post
Yes I have a backup but not sure how to recover just one folder.
Cheers
Scott
Sorry I didn't get a mail notification for this post
Yes I have a backup but not sure how to recover just one folder.
Cheers
Scott
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Recover missing folder to mailbox
Hi,
Navigate within the backup to the mailbox store folder.
Example: Mail Enable\postoffices\(postoffice name)\MAILROOT\(mailbox name)
Locate the missing folder in the mailbox folder. Copy the folder to the same path in the active MailEnable installation path. Once copied delete the _folder.xml file in the root mailbox folder.
Navigate within the backup to the mailbox store folder.
Example: Mail Enable\postoffices\(postoffice name)\MAILROOT\(mailbox name)
Locate the missing folder in the mailbox folder. Copy the folder to the same path in the active MailEnable installation path. Once copied delete the _folder.xml file in the root mailbox folder.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support