Recover missing folder to mailbox

Discussion forum for Enterprise Edition.
Post Reply
scree74
Posts: 16
Joined: Fri Aug 22, 2014 10:16 am

Recover missing folder to mailbox

Post by scree74 »

Hi All

One of my users has lost a folder from his mailbox what's the best to restore the folder.

Many thanks
Scott

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Recover missing folder to mailbox

Post by MailEnable-Ian »

Hi,

Do you have a backup of the store folder? If not then no way to recover if its been deleted from server.
Regards,

Ian Margarone
MailEnable Support

scree74
Posts: 16
Joined: Fri Aug 22, 2014 10:16 am

Re: Recover missing folder to mailbox

Post by scree74 »

Hi Ian

Sorry I didn't get a mail notification for this post :-(

Yes I have a backup but not sure how to recover just one folder.

Cheers
Scott

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Recover missing folder to mailbox

Post by MailEnable-Ian »

Hi,

Navigate within the backup to the mailbox store folder.

Example: Mail Enable\postoffices\(postoffice name)\MAILROOT\(mailbox name)

Locate the missing folder in the mailbox folder. Copy the folder to the same path in the active MailEnable installation path. Once copied delete the _folder.xml file in the root mailbox folder.
Regards,

Ian Margarone
MailEnable Support

Post Reply