File Collaboration

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onlyamd4000
Posts: 18
Joined: Sun Oct 05, 2014 2:02 am

File Collaboration

Post by onlyamd4000 » Tue Sep 13, 2016 6:22 pm

Is there any way to share office documents via mailenable services? I can place raw files in the public folder (.xlsx, .docx, ect.) but when another user tries to view the file they get "this file is corrupt" message. Is this a file permission issue or is mailenable not able to facilitate this collaboration? If I place the raw file in the public folder, I am able to view, edit just fine.

MailEnable-Ian
Site Admin
Posts: 9101
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: File Collaboration

Post by MailEnable-Ian » Fri Sep 16, 2016 12:33 am

Hi,

The only way to publishing files is using "MyFiles". If you are trying to move raw doc files into public folders via Outlook IMAP it will not work. You need to install the MailEnable MAPI connector for Outlook and move the file into the MyFiles node. Then the only way to publish the file is via the web mail. This will allow users to access the file via a published URL.
Regards,

Ian Margarone
MailEnable Support

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