[SOLVED] (always) Problem with IMAP
[SOLVED] (always) Problem with IMAP
Hi, we have ME Enterprise 9.54
We have also had problems with other versions using the IMAP.
Big email boxes (6gb example, difficult to more) freeze Outlook in all PC with these account configured. There are many times same message with IMAP error, "The connection was closed unexpectedly from the server". "Send/Receive" it's almost always blocked with subscription:
This the folder of main folder:
The problem, i see now, it's also with another mail with 200Mb and used from 15 devices. Can i delete some files(ex. file .nfy) for "recreate" boxes without create problem/delete mail?
What can i do?
Guido
We have also had problems with other versions using the IMAP.
Big email boxes (6gb example, difficult to more) freeze Outlook in all PC with these account configured. There are many times same message with IMAP error, "The connection was closed unexpectedly from the server". "Send/Receive" it's almost always blocked with subscription:
This the folder of main folder:
The problem, i see now, it's also with another mail with 200Mb and used from 15 devices. Can i delete some files(ex. file .nfy) for "recreate" boxes without create problem/delete mail?
What can i do?
Guido
Last edited by maxel91 on Mon Mar 27, 2017 10:25 am, edited 1 time in total.
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Re: (always) Problem with IMAP
Hi,
Upgrade to 9.60 as it contains IMAP improvements you need to apply. Then reassess from there.
Upgrade to 9.60 as it contains IMAP improvements you need to apply. Then reassess from there.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: (always) Problem with IMAP
Hello
we have a similar problem, and we use the latest 9.60 release ...for some reason the inbox doesn't synchronize. No errors, just no new messages! And if you look thru webmail you realized that there are new emails.
We finally found out that if you delete _index.xml it start to work again...but after a while it fails again. Is not practical to log into the server every 15 minutes to delete that file .
Any fix?
Regards,
Rafael
we have a similar problem, and we use the latest 9.60 release ...for some reason the inbox doesn't synchronize. No errors, just no new messages! And if you look thru webmail you realized that there are new emails.
We finally found out that if you delete _index.xml it start to work again...but after a while it fails again. Is not practical to log into the server every 15 minutes to delete that file .
Any fix?
Regards,
Rafael
Re: (always) Problem with IMAP
I installed 9.61 version.
No good news.
Mailenable, maybe this is an important help: when i go in webmail, if i login in a problematic postoffice, this don't load. I click login but no action and often Google Chrome says "Page doesn't answer, you want close it?"
After 5 minutes, i enter in webmail but not mail for other 5 minutes (sometimes Inbox in webmail, when there is the problem, Inbox has 0 mail, i must refresh)
Problems are linked. This problem it's every day, every hours.
HELP!
No good news.
Mailenable, maybe this is an important help: when i go in webmail, if i login in a problematic postoffice, this don't load. I click login but no action and often Google Chrome says "Page doesn't answer, you want close it?"
After 5 minutes, i enter in webmail but not mail for other 5 minutes (sometimes Inbox in webmail, when there is the problem, Inbox has 0 mail, i must refresh)
Problems are linked. This problem it's every day, every hours.
HELP!
Last edited by maxel91 on Wed Feb 15, 2017 1:27 pm, edited 2 times in total.
Re: (always) Problem with IMAP
9.61??? Latest is 9.60...no?
Re: (always) Problem with IMAP
http://www.mailenable.com/download.asp small changesebspain wrote:9.61??? Latest is 9.60...no?
And there is a beta for 9.62
Re: (always) Problem with IMAP
Thanks I checked it twice and I was wrong I have installed 9.61 already
Re: (always) Problem with IMAP
Now the problem! Here is the constant message that appears, both in outlook to thunderbird
Log from K9MAIL:
K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1
com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more
and another
K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1
com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more
Log from K9MAIL:
K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1
com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more
and another
K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1
com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more
Re: (always) Problem with IMAP
After 30 min, impossible open emails...
Re: (always) Problem with IMAP
Same here!!
Is there any fix for this??
Is there any fix for this??
Re: (always) Problem with IMAP
Try new version 9.70 , it should solve everything!Sasha_ wrote:Same here!!
Is there any fix for this??
Re: [SOLVED] (always) Problem with IMAP
In my case a services restart fixes it