[SOLVED] (always) Problem with IMAP

[maxel91]

Hi, we have ME Enterprise 9.54
We have also had problems with other versions using the IMAP.
Big email boxes (6gb example, difficult to more) freeze Outlook in all PC with these account configured. There are many times same message with IMAP error, "The connection was closed unexpectedly from the server". "Send/Receive" it's almost always blocked with subscription:



This the folder of main folder:



The problem, i see now, it's also with another mail with 200Mb and used from 15 devices. Can i delete some files(ex. file .nfy) for "recreate" boxes without create problem/delete mail?

What can i do?

Guido

[MailEnable-Ian]

Hi,

Upgrade to 9.60 as it contains IMAP improvements you need to apply. Then reassess from there.

[ebspain]

Hello

we have a similar problem, and we use the latest 9.60 release ...for some reason the inbox doesn't synchronize. No errors, just no new messages! And if you look thru webmail you realized that there are new emails.

We finally found out that if you delete _index.xml it start to work again...but after a while it fails again. Is not practical to log into the server every 15 minutes to delete that file .

Any fix?

Regards,
Rafael

[maxel91]

I installed 9.61 version.

No good news.

Mailenable, maybe this is an important help: when i go in webmail, if i login in a problematic postoffice, this don't load. I click login but no action and often Google Chrome says "Page doesn't answer, you want close it?"



After 5 minutes, i enter in webmail but not mail for other 5 minutes (sometimes Inbox in webmail, when there is the problem, Inbox has 0 mail, i must refresh)



Problems are linked. This problem it's every day, every hours.

HELP!

[ebspain]

9.61??? Latest is 9.60...no?

[maxel91]

9.61??? Latest is 9.60...no?

http://www.mailenable.com/download.asp small changes

And there is a beta for 9.62

[ebspain]

Thanks I checked it twice and I was wrong I have installed 9.61 already

[maxel91]

Now the problem! Here is the constant message that appears, both in outlook to thunderbird




Log from K9MAIL:

K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1

com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more


and another

K9-Mail version: 5.203
Device make: samsung
Device model: SM-G920F
Android version: 6.0.1

com.fsck.k9.mail.MessagingException: IO Error
at com.fsck.k9.mail.store.imap.ImapFolder.ioExceptionHandler(ImapFolder.java:1366)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:163)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.openConnectionIfNecessary(ImapFolderPusher.java:330)
at com.fsck.k9.mail.store.imap.ImapFolderPusher$PushRunnable.run(ImapFolderPusher.java:155)
at java.lang.Thread.run(Thread.java:818)
Caused by: java.net.SocketTimeoutException
at java.net.PlainSocketImpl.read(PlainSocketImpl.java:484)
at java.net.PlainSocketImpl.access$000(PlainSocketImpl.java:37)
at java.net.PlainSocketImpl$PlainSocketInputStream.read(PlainSocketImpl.java:237)
at java.io.InputStream.read(InputStream.java:162)
at java.io.BufferedInputStream.fillbuf(BufferedInputStream.java:149)
at java.io.BufferedInputStream.read(BufferedInputStream.java:234)
at com.fsck.k9.mail.filter.PeekableInputStream.peek(PeekableInputStream.java:36)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:38)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readResponse(ImapResponseParser.java:30)
at com.fsck.k9.mail.store.imap.ImapResponseParser.readStatusResponse(ImapResponseParser.java:88)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:626)
at com.fsck.k9.mail.store.imap.ImapConnection.executeSimpleCommand(ImapConnection.java:612)
at com.fsck.k9.mail.store.imap.ImapFolder.executeSimpleCommand(ImapFolder.java:109)
at com.fsck.k9.mail.store.imap.ImapFolder.internalOpen(ImapFolder.java:145)
... 3 more

[maxel91]

After 30 min, impossible open emails...

[Sasha_]

Same here!!

Is there any fix for this??

[maxel91]

Same here!!

Is there any fix for this??

Try new version 9.70 , it should solve everything!

[mosta2]

In my case a services restart fixes it