My phone upgraded to Nougat last night (Android 7.0) and now I cannot connect to the active sync connector. No email app works for corporate email. I've tried the native android app and my purchased MailEnable. Both with active sync support. When I try to connect I get "failed to connect to server". I tried it on my Android 6 tablet and its fine. What's going on?
Update: I was able to successfully connect using active sync to outlook.com so it is definitely something with mailenable. I just upgraded my premium to 9.62 as well.
Another update: I cannot connect via imap. I am getting the SMTP authentication error that has the "VXNlcm5hbWU6" (base64) response now. Again, no problems on all my other android devices that are under androids version < 7
[SOLVED] Nougat broke MailEnable
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MailEnable-Ian
- Site Admin
- Posts: 9275
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: Nougat broke MailEnable
Hi,
Didnt hear back from your email to response. How did enabling TLS 1.1 and TLS 1.2 on the server go?
Didnt hear back from your email to response. How did enabling TLS 1.1 and TLS 1.2 on the server go?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Nougat broke MailEnable
Since I am running on 2003 TLS 1.1 and 1.2 are not available. So I am now forced to upgrade my server. This will take a couple weeks of efffort. I'll respond here once its completed.
Re: Nougat broke MailEnable
I upgraded to windows 2012 and TLS is now enabled. I was able to connect my Android 7 successfully finally. Hopefully all is good.
