[SOLVED] Nougat broke MailEnable

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jglazer
Posts: 286
Joined: Thu Mar 17, 2005 5:48 pm

[SOLVED] Nougat broke MailEnable

Post by jglazer » Wed Mar 01, 2017 1:40 pm

My phone upgraded to Nougat last night (Android 7.0) and now I cannot connect to the active sync connector. No email app works for corporate email. I've tried the native android app and my purchased MailEnable. Both with active sync support. When I try to connect I get "failed to connect to server". I tried it on my Android 6 tablet and its fine. What's going on?

Update: I was able to successfully connect using active sync to outlook.com so it is definitely something with mailenable. I just upgraded my premium to 9.62 as well.

Another update: I cannot connect via imap. I am getting the SMTP authentication error that has the "VXNlcm5hbWU6" (base64) response now. Again, no problems on all my other android devices that are under androids version < 7

jglazer
Posts: 286
Joined: Thu Mar 17, 2005 5:48 pm

Re: Nougat broke MailEnable

Post by jglazer » Thu Mar 02, 2017 7:10 pm

Hello?

MailEnable-Ian
Site Admin
Posts: 9275
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Nougat broke MailEnable

Post by MailEnable-Ian » Wed Mar 08, 2017 2:15 am

Hi,

Didnt hear back from your email to response. How did enabling TLS 1.1 and TLS 1.2 on the server go?
Regards,

Ian Margarone
MailEnable Support

jglazer
Posts: 286
Joined: Thu Mar 17, 2005 5:48 pm

Re: Nougat broke MailEnable

Post by jglazer » Wed Mar 08, 2017 1:44 pm

Since I am running on 2003 TLS 1.1 and 1.2 are not available. So I am now forced to upgrade my server. This will take a couple weeks of efffort. I'll respond here once its completed.

jglazer
Posts: 286
Joined: Thu Mar 17, 2005 5:48 pm

Re: Nougat broke MailEnable

Post by jglazer » Sun Mar 19, 2017 5:29 pm

I upgraded to windows 2012 and TLS is now enabled. I was able to connect my Android 7 successfully finally. Hopefully all is good.

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