MailEnable and Outlook 2016

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maxel91
Posts: 62
Joined: Sat Dec 10, 2016 1:10 am

MailEnable and Outlook 2016

Post by maxel91 »

Hi, i have this problem with Outlook 2016 that with 2010 i did'nt have. In many PC, once a day, the same account appears to be blocking multiple times when checking new mails. The operation it's accumulate each time you click send / receive.

Until i close Outlook or click Cancel All operations, that te mailbox does not receive mails.
Others postoffice in outlook works

Image

In IMAP i don't see particular error, i think:

05/24/17 15:03:34 IMAP-IN 49D037F2ABF5492384E9159870FF1D07.MAI 7276 178.20.75.170 UID UID SEARCH SINCE 24-Feb-2017 * SEARCH 5013 5014 5015 5016 5017 5018 5019 5020 5021 5022 5023 5024 5025 5026 5027 5028 5029 5030 5031 5032 5033 5034 5035 5036 5037 5038 5039 5040 5041 5042 5043 5045 5046 5047 5049 5050 5051 5052 5053 5054 5055 5056 5057 5058 5059 5060 5061 5062 5063 5064 5065 5066 5067 5068 5069 5070 5071 5072 5073 5074 5075 5076 5077 5078 5079 5080 5081 5082 5083 5084 5085 5086 5087 5088 5089 5090 5091 5092 5093 5094 5095 5096 5097 5098 5099 5100 5101 5102 5103 5104 5105 5106 5107 5108 5109 5110 5111 5112 5113 5114 511 2289 35 YYY.it provisioning
05/24/17 15:03:34 IMAP-IN 49D037F2ABF5492384E9159870FF1D07.MAI 7276 178.20.75.170 UID UID FETCH 5013:5043,5045:5047,5049:5142,5146:5149,5153,5155:5162,5167:5203,5206:5207,5209:5221,5223:5232,5234:5241,5244:5249,5253:5269,5272:5486 (UID FLAGS) * 5417 FETCH (UID 5458 FLAGS (\Seen)) 17558 163 YYY.it provisioning
05/24/17 15:03:34 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Ticket " * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 269 30 YYY.it provisioning
05/24/17 15:03:34 IMAP-IN BE8A307FCD1F474C8877B67AE79C78CF.MAI 7276 178.20.75.170 UID UID SEARCH SINCE 24-Feb-2017 * SEARCH 2325 2326 2327 2328 2329 2330 2331 2332 2333 2334 2335 2336 2337 2338 2339 2340 2341 2342 2343 2344 2345 2346 2347 2348 2349 2350 2351 2352 2353 2354 2355 2356 2357 2358 2359 2360 2361 2362 2363 2364 2365 2366 2367 2368 2369 2370 2371 2372 2373 2374 2375 2376 2377 2378 2379 2380 2381 2382 2383 2384 2385 2386 2387 2388 2389 2390 2391 2392 2393 2394 2395 2396 2397 2398 2399 2400 2401 2402 2403 2404 2405 2406 2407 2408 2409 2410 2411 2412 2413 2414 2415 2416 2417 2418 2419 2420 2421 2422 2423 2424 242 1674 35 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN BE8A307FCD1F474C8877B67AE79C78CF.MAI 7276 178.20.75.170 UID UID FETCH 2325:2650 (UID FLAGS) 12762 38 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Notes" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 21 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Deleted Items/Telecom Time Out KO" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 265 49 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Ticket" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 267 26 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 6506F01299684F85B46D6ED026F01BFF.MAI 7276 178.20.75.170 UID UID SEARCH SINCE 24-Feb-2017 * SEARCH 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 252 35 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 6506F01299684F85B46D6ED026F01BFF.MAI 7276 178.20.75.170 UID UID FETCH 555:606 (UID FLAGS) * 555 FETCH (UID 555 FLAGS (\Seen)) 1972 36 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Bozze" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 21 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Inviata" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 23 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Public" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 22 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Public/W" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 263 24 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 7276 178.20.75.170 SELECT SELECT "Sent Items" * FLAGS (\Deleted \Seen \Answered \Flagged \Draft $Forwarded) 267 26 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 62BE4CAE918B425084A0625F45FCCDE4.MAI 7276 178.20.75.170 UID UID SEARCH SINCE 24-Feb-2017 * SEARCH 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 757 758 759 760 761 762 763 764 766 767 768 769 771 772 773 774 775 776 777 778 779 780 781 782 783 784 320 35 YYY.it provisioning
05/24/17 15:03:35 IMAP-IN 62BE4CAE918B425084A0625F45FCCDE4.MAI 7276 178.20.75.170 UID UID FETCH 709:733,735:752,757:764,766:769,771:784 (UID FLAGS) * 178 FETCH (UID 709 FLAGS (\Seen)) 2616 68 YYY.it provisioning

05/24/17 15:08:21 IMAP-IN 94D3212C758A4780B3D3B998E5C8A3FD.MAI 8064 178.20.76.48 UID UID SEARCH 11578:* NOT DELETED 24128 24129 24130 24131 24132 24133 24134 24135 24136 24137 24138 24139 24140 24141 24142 24143 24144 24145 24146 24147 24148 24149 24150 24151 24152 24153 24154 24155 24156 24157 24158 24159 24160 24161 24162 24163 24164 24165 24166 24167 24168 24169 24170 24171 24172 24173 24174 24175 24176 24177 24178 24179 24180 24181 24182 24183 24184 24185 24186 24187 24188 24189 24190 24191 24192 24193 24194 24195 24196 24197 24198 24199 24200 24201 24202 24203 24204 24205 24206 24207 24208 24209 24210 24211 24212 2 60041 34 YYY.it provisioning

05/24/17 14:53:47 [Thread:6136]StreamXMLStoreIndexSerialiser::SerialiseHook Elapse: 2672, Item= C:\Program Files (x86)\Mail Enable\POSTOFFICES\YYY.it\MAILROOT\provisioning\INBOX, Count=21576
05/24/17 14:53:48 [Thread:6136]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 594, Item= C:\Program Files (x86)\Mail Enable\POSTOFFICES\YYY.it\MAILROOT\provisioning\INBOX\_index.xml, Count=21576, Instance=0
05/24/17 14:53:48 [10104] IMAP IDLE ended.
05/24/17 14:53:48 [Thread:6136]StreamXMLStoreIndexSerialiser::DeserialiseHook Elapse: 672, Item= C:\Program Files (x86)\Mail Enable\POSTOFFICES\YYY.it\MAILROOT\provisioning\INBOX\_index.xml, Count=21576, Instance=0

I have ME 9.74

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: MailEnable and Outlook 2016

Post by MailEnable-Ian »

Hi,

The log snippets don't show anything wrong or errors. Does this only happen for the "provisoning" mailbox? If you configure another Outlook 2016 client to connect to the same mailbox does it behave the same way?
Regards,

Ian Margarone
MailEnable Support

maxel91
Posts: 62
Joined: Sat Dec 10, 2016 1:10 am

Re: MailEnable and Outlook 2016

Post by maxel91 »

Provisioning is shared by many technicians for years and now we have all Outlook 2016 like client.

A few months ago everyone had their own client (Outlook 2010, Thunderbird, Outlook 2013 ...) but now , in office, Outlook 2016.

The only change that was made nearly at conjunction with the client change was to enable the xList protocol for the IMAP on the server.

For now, only provisioning@..... have this problem. I will try to capture other logs.

maxel91
Posts: 62
Joined: Sat Dec 10, 2016 1:10 am

Re: MailEnable and Outlook 2016

Post by maxel91 »

Another mail:
Image

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