Recently discovered that the meadmin "help" link does not work at all in chrome or firefox. The link sort of works in IE 11 and Edge as long as your mailadmin site is not using SSL.
Is there a workaround for this issue?
MEAdmin "help" does not work in all browsers
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MEAdmin "help" does not work in all browsers
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
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- Site Admin
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Re: MEAdmin "help" does not work in all browsers
Hi,
I tried this in Chrome and the "help" link navigates to the MailEnabel knowledge base section on our website. Are you referring to the "help" link next to the logoff button in web administration? Are you running 9.75?
I tried this in Chrome and the "help" link navigates to the MailEnabel knowledge base section on our website. Are you referring to the "help" link next to the logoff button in web administration? Are you running 9.75?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 154
- Joined: Mon May 24, 2010 2:27 pm
Re: MEAdmin "help" does not work in all browsers
Yes. the issue is with the help link next to the logoff button. running version 9.75
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
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- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: MEAdmin "help" does not work in all browsers
Hi,
What happens when you click the link? Can you private message me a test account and the URL for the web mail client so I can test?
What happens when you click the link? Can you private message me a test account and the URL for the web mail client so I can test?
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 154
- Joined: Mon May 24, 2010 2:27 pm
Re: MEAdmin "help" does not work in all browsers
The window just displays the spinning wait indicator. Login info sent via PM.
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
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- Posts: 154
- Joined: Mon May 24, 2010 2:27 pm
Re: MEAdmin "help" does not work in all browsers
anything on this?
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
-
- Site Admin
- Posts: 9738
- Joined: Mon Mar 22, 2004 4:44 am
- Location: Melbourne, Victoria, Australia
Re: MEAdmin "help" does not work in all browsers
Hi,
Apologies for the delay. I couldn't log in using the credential you provided for the example account.
Apologies for the delay. I couldn't log in using the credential you provided for the example account.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
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- Posts: 154
- Joined: Mon May 24, 2010 2:27 pm
Re: MEAdmin "help" does not work in all browsers
resent validated credentials.
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.