Corrupted email account Server Error in '/' Application. On Client Settings for just one email account.

momzeycom
Posts: 12
Joined: Tue Oct 24, 2017 7:05 pm

Corrupted email account Server Error in '/' Application. On Client Settings for just one email account.

Postby momzeycom » Fri Dec 22, 2017 2:58 am

This error appeared after we believe the email address was hijacked and tried to send SPAM
ClientSetting4Patrick.JPG
ClientSetting4Patrick.JPG (112.35 KiB) Viewed 393 times


We have been able stop the intrusion and subsequent sends using MailEnable Queue Clean Utility, but the "client settings" error in webmail remains.

The attack also continues, user email account gets locked after a few trials. I have tried to stop the perpetrators by country and IP but it seems to have effect.

I have restarted the server. windows 2008 standard r2. Mailenable 10.10

Any help to fix corrupted mail account will be appreciated.

MailEnable-Ian
Site Admin
Posts: 8645
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Corrupted email account Server Error in '/' Application. On Client Settings for just one email account.

Postby MailEnable-Ian » Thu Feb 01, 2018 11:55 pm

Hi,

Would need to see the Windows event error that is reported on the MailEnable server at the time of clicking on the "Client Settings" page.
Regards,

Ian Margarone
MailEnable Support

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