webmail attachment issue

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Maur0V
Posts: 49
Joined: Thu May 09, 2013 10:26 am

webmail attachment issue

Post by Maur0V » Fri Feb 23, 2018 9:42 am

hi to all.
I've a little problem in web mail (the same mail opened in local program like Outlook works fine)
if I recieve a pdf attachment that has special char in the name, like ò à ù ì è é , webmail show it like ATT0001.DAT (dat extension) and it's not possible to open it
running on 10.14 but problem already present in 10.13 and 10.12

MailEnable-Ian
Site Admin
Posts: 9213
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail attachment issue

Post by MailEnable-Ian » Mon Mar 05, 2018 12:39 am

Hi,

We are aware of this and there is an issue raised for this to be addressed at the earliest. If you can lodge a support ticket and provide an example message we can test and ensure that any fix will also work for your example. You can lodge a support ticket here:

https://www.mailenable.com/support/step1.asp
Regards,

Ian Margarone
MailEnable Support

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