Webmail

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mmarti2018
Posts: 1
Joined: Thu Apr 26, 2018 2:01 pm

Webmail

Post by mmarti2018 »

Good Morning All !

We are having some issues with our Webmail service. WebMail is only displaying emails from about 1 month back, but all other emails do not appear ? What could be the issue.

MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail

Post by MailEnable-Ian »

Hi,

Are the messages that are not displayed present in the mailboxes folder on server? If so then it might be simple fix by simply adding a _change.dty file int he folder so that the index.xml file is updated with the missing items.

Please see: http://www.mailenable.com/kb/content/ar ... D=me020652
Regards,

Ian Margarone
MailEnable Support

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