Server Migrate from 2003 x32 to 2012 x64

hunter0512
Posts: 19
Joined: Thu May 01, 2008 4:38 pm

Server Migrate from 2003 x32 to 2012 x64

Postby hunter0512 » Wed Oct 10, 2018 5:21 pm

Hello all,

I seem to be having an issue after migrating my server. Everything seems to be okay but between 1 and 2 PM (EST) the webmail slows to a crawl and most of the time crashes. I restart all the services which does not bring the system back up but when I look at the WorkerProcesses in the MailEnableAppPool it will be flooded, it's usually worse than the screenshot ... much worse (see attached screenshot). Once I stop and restart IIS webmail will come back up and be okay until the next day. Has anyone run into this problem?

Thanks in advance,
Jason
Attachments
MailEnableAppPool.PNG
MailEnableAppPool
MailEnableAppPool.PNG (52.44 KiB) Viewed 1674 times

MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Server Migrate from 2003 x32 to 2012 x64

Postby MailEnable-Ian » Thu Oct 11, 2018 12:42 am

Hi,

What version of MailEnable did you install on the new server? How did you migrate the configuration to the new server?
Regards,

Ian Margarone
MailEnable Support

hunter0512
Posts: 19
Joined: Thu May 01, 2008 4:38 pm

Re: Server Migrate from 2003 x32 to 2012 x64

Postby hunter0512 » Thu Oct 11, 2018 8:17 pm

Hello Ian,

I installed Enterprise v10.18 on the new server then performed the migration as per MailEnables instructions here.

https://www.mailenable.com/kb/content/article.asp?ID=ME020073

I didn't do the full migration because the MailEnable versions were different and I was going from Windows Server 2003 x32 to Windows Server 2012 R2 x64. I just did the data transfer and put in all of my settings manually.

Thank you,
Jason

hunter0512
Posts: 19
Joined: Thu May 01, 2008 4:38 pm

Re: Server Migrate from 2003 x32 to 2012 x64

Postby hunter0512 » Tue Oct 30, 2018 9:35 pm

Ian,

I have not heard from you in a while, can you shed any light on this for me? Also I have another problem since the migration.

If you delete an email from within the email it will not clear until you refresh your Inbox in your browser and does not appear in the Deleted Items folder, but if you delete an email from the Inbox directly it goes to the Deleted Items folder like it should.

Any help would be appreciated,
Jason

MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Server Migrate from 2003 x32 to 2012 x64

Postby MailEnable-Ian » Thu Nov 08, 2018 3:53 am

Hi,

For the IIS web mail crashing problems I would suggest upgrading to version 10.19. If the problems reoccur then the best way forward would be to lodge a support ticket via the MailEnable support form and provide access to the server so that we can emulate and troubleshoot in more detail.
Regards,

Ian Margarone
MailEnable Support

hunter0512
Posts: 19
Joined: Thu May 01, 2008 4:38 pm

Re: Server Migrate from 2003 x32 to 2012 x64

Postby hunter0512 » Thu Nov 08, 2018 1:42 pm

Thank you Ian, I have upgraded to 10.19 and will be keeping an eye on the issue.

Jason

Who is online

Users browsing this forum: No registered users and 11 guests