A Question - in the METray my Total scans are not resetting when i restart the SMTP Service.
Total Detections start again at 0 but Antivirus Scans and Total Scans remains at their old value.
Any idea?
ME Tray Statistics not resetting
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- Site Admin
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Re: ME Tray Statistics not resetting
Hi,
You need to restart the MTA agent.
You need to restart the MTA agent.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: ME Tray Statistics not resetting
Sorry, but this is not working.MailEnable-Ian wrote:Hi,
You need to restart the MTA agent.
I stopped all services & agents, killed the METray, restarted all services and restarted METray.
SA Scans are now working but still got a significant high number > 500.000 on Total Scans.
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- Site Admin
- Posts: 1127
- Joined: Mon Jun 10, 2002 6:31 pm
- Location: Melbourne, Victoria, Australia
Re: ME Tray Statistics not resetting
Hi,
I've raised the issue for fixing, but the problem looks to be that some items are not being reset on restart of the SMTP service. You can reset these manually by editing the values in the registry branch:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Connectors\SMTP\Counters
I've raised the issue for fixing, but the problem looks to be that some items are not being reset on restart of the SMTP service. You can reset these manually by editing the values in the registry branch:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable\Mail Enable\Connectors\SMTP\Counters