webmail problems on phone - message in subfolders empty

sindrehi
Posts: 91
Joined: Fri Apr 15, 2005 7:58 am

webmail problems on phone - message in subfolders empty

Postby sindrehi » Tue Nov 06, 2018 12:54 pm

Hi,

One of the users on our mailserver contacted us regarding a problem in webmail on phone. This problem was on a iphone, but it is also the same problem on android phone.
Problem is when a subfolder name contains special characters like norwegian (æøå) then messages inside this folder is empty.
There are no problems with the messages on desktop version.
I have attached two images that explains the problem.
Anyone got a solution for this, is it something that can be done in webmail settings, or is it a bug in mailenable webmail?

Best regards
Sindre
Attachments
IMG_0306.jpg
IMG_0306.jpg (40.07 KiB) Viewed 697 times
IMG_0305-(1).jpg
IMG_0305-(1).jpg (47.55 KiB) Viewed 697 times

MailEnable-Ian
Site Admin
Posts: 8800
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: webmail problems on phone - message in subfolders empty

Postby MailEnable-Ian » Thu Nov 08, 2018 4:53 am

Hi,

I was able to emulate this behavior and have raised an issue in our register to be addressed for next minor release.
Regards,

Ian Margarone
MailEnable Support

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