Problems after restart Imap

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robocop
Posts: 26
Joined: Wed May 16, 2012 6:52 am

Problems after restart Imap

Post by robocop » Mon Nov 12, 2018 10:41 am

Every time I restart the Imap service there are some clients with outlook that can not download emails, outlook not from error it seems that the emails received after the restart are not considered, after about 24h if the downloads and the situation returns to normal '.
Do you have any suggestions?
Thank you

PeteBatin
Posts: 21
Joined: Fri Jan 22, 2016 9:32 am

Re: Problems after restart Imap

Post by PeteBatin » Wed Nov 14, 2018 9:17 am

That's Outlook for you. From experience, sometimes Outlook likes to to cling on to previous errors even though they've since been corrected.

Ask you clients to close and re-open Outlook. If that doesn't work ask them to restart their machines.

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