Webmail calendar updates emails

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cfdynamics
Posts: 131
Joined: Mon May 24, 2010 2:27 pm

Webmail calendar updates emails

Post by cfdynamics » Wed Jul 10, 2019 9:19 pm

Seem to have a new issue with updates to calendar appointments. Customer reporting that the issue started about the same time I updated to 10.24. Have since updated to 10.25 but the issue remains.

Tried this on Chrome and Edge with same results. Same results when trying on the local server. When updating an appointment and selecting the option to send email to attendees, I am getting a server communication error with the following Windows application error log:

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 7/10/2019 4:09:10 PM
Event time (UTC): 7/10/2019 9:09:10 PM
Event ID: 521f8e97c0fb4d578fa2c0efbb3e5123
Event sequence: 40
Event occurrence: 1
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/MEWebMail-1-132072665208337140
Trust level: Full
Application Virtual Path: /MEWebMail
Application Path: C:\Program Files (x86)\Mail Enable\Bin\NetWebMail\
Machine name: XXX-XXXX

Process information:
Process ID: 6424
Process name: w3wp.exe
Account name: XXXXX\ime_admin

Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at MailEnable.Clients.WebMail.Mondo.Request.A(String , String , String , String , DateTime , DateTime , String , String , String , Int64 , String , String , String , StoreItem& )
at MailEnable.Clients.WebMail.Mondo.Request.A(String , String , String , String , String , String )
at MailEnable.Clients.WebMail.Mondo.Request.ProcessCommand()
at MailEnable.Clients.WebMail.Mondo.Request.a(Object , EventArgs )
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)



Request information:
Request URL: https://SERVER_FQDN_HERE:443/MEWebMail/Mondo/Servlet/request.aspx
Request path: /MEWebMail/Mondo/Servlet/request.aspx
User host address: xxx.xxx.xxx.xxx
User:
Is authenticated: False
Authentication Type:
Thread account name: XXXXX\ime_admin

Thread information:
Thread ID: 16
Thread account name: XXXXX\ime_admin
Is impersonating: False
Stack trace: at MailEnable.Clients.WebMail.Mondo.Request.A(String , String , String , String , DateTime , DateTime , String , String , String , Int64 , String , String , String , StoreItem& )
at MailEnable.Clients.WebMail.Mondo.Request.A(String , String , String , String , String , String )
at MailEnable.Clients.WebMail.Mondo.Request.ProcessCommand()
at MailEnable.Clients.WebMail.Mondo.Request.a(Object , EventArgs )
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Custom event details:
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.

cfdynamics
Posts: 131
Joined: Mon May 24, 2010 2:27 pm

Re: Webmail calendar updates emails

Post by cfdynamics » Wed Jul 10, 2019 9:28 pm

Interesting update... discovered that if I put something in the Notes field the problem is resolved. Guess the validation being done in the background requires that field not be blank?
Kent Runyan
CFDynamics.com
Providing World Class Hosting Solutions for over two decades.

MailEnable-Ian
Site Admin
Posts: 8968
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Webmail calendar updates emails

Post by MailEnable-Ian » Wed Jul 10, 2019 11:22 pm

Hi,

Thanks. We managed to emulate the behavior and have raised an issue in our register to be addressed for the next minor release.
Regards,

Ian Margarone
MailEnable Support

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