Website throws 401 error

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satya
Posts: 4
Joined: Thu Jul 04, 2019 11:55 pm

Website throws 401 error

Post by satya » Mon Aug 19, 2019 6:57 am

I have installed MailEnable Enterprise premium latest version

When browse the web services (MailEnable Protocols) its shows below error. Attached the error details.
-------------------Error-------------------------------
HTTP Error 401.2 - Unauthorized
You are not authorized to view this page due to invalid authentication headers.

Tried resolution mentioned by MailEnable in link https://www.mailenable.com/kb/content/article.asp?ID=ME020618
But it did not resolve the issues.

Any pointer will be a great help.
Attachments
MailBox WebService Failure.PNG
MailBox WebService Failure.PNG (88.06 KiB) Viewed 1122 times

MailEnable-Ian
Site Admin
Posts: 8975
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Website throws 401 error

Post by MailEnable-Ian » Tue Aug 20, 2019 1:54 am

Hi,

Inspect the Windows event log for more detail when the error is reported in the browser. Look for WAS warnings or failures in the system and application log. Most likely the problem is a password mismatch.
Regards,

Ian Margarone
MailEnable Support

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