Global Address Book

Discussion forum for Enterprise Edition.
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josh.renneberg
Posts: 6
Joined: Wed Mar 02, 2016 10:04 pm

Global Address Book

Post by josh.renneberg »

Hello,

We are using MailEnable Enterprise Edition. We can see the Global Address Book within the webmail. When we connect using Outlook and ActiveSync the Global Address Book does not show up within Outlook. Is there a setting that enables this within Mailenable so the GAL will sync to Outlook?

Thank you

mheidelberger
Posts: 7
Joined: Wed Jan 08, 2020 5:20 pm

Re: Global Address Book

Post by mheidelberger »

I too would like to know how to make this work

javi
Posts: 2
Joined: Wed Jan 13, 2021 11:33 am

Re: Global Address Book

Post by javi »

I opened a ticket regarding this 2 years ago, the answer was, that activesync does not support that...

Admin
Site Admin
Posts: 1127
Joined: Mon Jun 10, 2002 6:31 pm
Location: Melbourne, Victoria, Australia

Re: Global Address Book

Post by Admin »

The problem I recall was that Outlook does not access the GAL with EAS. There is a GAL lookup in the ActiveSync protocol, and you can do it on your phone/other clients, but Outlook didn't support it.

javi
Posts: 2
Joined: Wed Jan 13, 2021 11:33 am

Re: Global Address Book

Post by javi »

Outlook+ Exchange or O365 can lookup GAL so it must be supportted

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