cannot send mail

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learjet3204
Posts: 6
Joined: Thu Apr 08, 2021 3:43 pm

cannot send mail

Post by learjet3204 »

when we try to send mail.
DNS resolves the IP
Comm error: Socket connection to servername (error 10060) host was either not contacted or it rejected your connection

every domain i try does this.

see attached picture for full error
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MailEnable-Ian
Site Admin
Posts: 9738
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: cannot send mail

Post by MailEnable-Ian »

Hi,

I've answered your support ticket with more detail. However are you able to telnet to the gmail host names listed in the screenshot outside of the MailEnable application within a Windows command prompt to see if you can establish a connection?
Regards,

Ian Margarone
MailEnable Support

learjet3204
Posts: 6
Joined: Thu Apr 08, 2021 3:43 pm

Re: cannot send mail

Post by learjet3204 »

it was a router issue with port 25
thanks for your rapid response.

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