Problem sendig email to google hosted domains

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helpnet24pl
Posts: 3
Joined: Tue Aug 17, 2021 1:17 pm

Problem sendig email to google hosted domains

Post by helpnet24pl » Tue Aug 17, 2021 1:49 pm

Hello.
Please help
for several days I have not been able to send messages to any gmail.com servers or domains based on google servers
everything worked better, but for 3 days I have been trying to figure out what is the cause
google help is very laconic

I checked everything I could.
neither the server's ip address nor the domain appear on any spamp list

dns's are properly configured. I still get such messages - an excerpt from the logs

SMTP-Active log

SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 220 mail.atmg.eu ESMTP MailEnable Service, Version: 10.35--10.35 ready at 08/17/21 15:43:25 93 0
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 EHLO EHLO [188.137.99.5] 250-atmg.eu [188.137.99.5], this server offers 6 extensions 270 21
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 AUTH {blank} 334 PDI1NTYuMzY5NTI0Njg3QE1haWw+ 34 15
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 AUTH {blank} 235 Authenticated CRAM-MD5 28 54 admin
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 MAIL MAIL FROM:<admin@atmg.eu> SIZE=445 250 Requested mail action okay, completed 43 36 admin
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 RCPT RCPT TO:<admin@helpnet24.pl> 250 Requested mail action okay, completed 43 30 admin
08/17/21 15:43:25 SMTP-IN 1F31D34EB0A14546A4EA34441B4CAF1B.MAI 1760 188.137.99.5 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6 admin
08/17/21 15:43:25 SMTP-IN B4F20345538C4FABA37528B6134A039F.MAI 1760 188.137.99.5 QUIT QUIT 221 Service closing transmission channel 42 6 admin
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 CONN 220 mx.google.com ESMTP u10si2650121ljg.161 - gsmtp 0 53 admin test 1543
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 EHLO EHLO mail.atmg.eu 250-mx.google.com at your service, [188.137.99.5] 19 168 admin test 1543
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 EHLO STARTTLS 220 2.0.0 Ready to start TLS 10 30 admin test 1543
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 EHLO EHLO mail.atmg.eu 250-mx.google.com at your service, [188.137.99.5] 19 154 admin test 1543
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 MAIL MAIL FROM:<admin@atmg.eu> SIZE=590 250 2.1.0 OK u10si2650121ljg.161 - gsmtp 36 42 admin test 1543
08/17/21 15:44:03 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 RCPT RCPT TO:<admin@helpnet24.pl> 250 2.1.5 OK u10si2650121ljg.161 - gsmtp 30 42 admin test 1543
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 DATA DATA 354 Go ahead u10si2650121ljg.161 - gsmtp 6 43 admin test 1543
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 DATE . 550-5.7.1 [188.137.99.5 19] Our system has detected that this message is 1178 372 admin test 1543
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 QUIT QUIT - 6 0 admin test 1543
08/17/21 15:44:04 SMTP-IN 054870621142452A9B76476B0C02FF8F.MAI 1588 188.137.99.5 220 mail.atmg.eu ESMTP MailEnable Service, Version: 10.35--10.35 ready at 08/17/21 15:44:04 93 0
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 CONN 220 mail.atmg.eu ESMTP MailEnable Service, Version: 10.35--10.35 ready at 08/17/21 15:44:04 0 93 admin test 1543
08/17/21 15:44:04 SMTP-IN 054870621142452A9B76476B0C02FF8F.MAI 1588 188.137.99.5 EHLO EHLO mail.atmg.eu 250-atmg.eu [188.137.99.5], this server offers 6 extensions 270 19
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 EHLO EHLO mail.atmg.eu 250-atmg.eu [188.137.99.5], this server offers 6 extensions 19 177 admin test 1543
08/17/21 15:44:04 SMTP-IN 054870621142452A9B76476B0C02FF8F.MAI 1588 188.137.99.5 MAIL MAIL FROM:<> SIZE=1727 250 Requested mail action okay, completed 43 24
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 MAIL MAIL FROM:<> SIZE=1727 250 Requested mail action okay, completed 24 43 admin test 1543
08/17/21 15:44:04 SMTP-IN 054870621142452A9B76476B0C02FF8F.MAI 1588 188.137.99.5 RCPT RCPT TO:<admin@atmg.eu> 250 Requested mail action okay, completed 43 25
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 RCPT RCPT TO:<admin@atmg.eu> 250 Requested mail action okay, completed 25 43 admin test 1543
08/17/21 15:44:04 SMTP-IN 054870621142452A9B76476B0C02FF8F.MAI 1588 188.137.99.5 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 46 6
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 DATA DATA 354 Start mail input; end with <CRLF>.<CRLF> 6 46 admin test 1543
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 DATE . 250 Requested mail action okay, completed 2263 43 admin test 1543
08/17/21 15:44:04 SMTP-IN 85BEFB8C713D452C8BBC98822BE53E2A.MAI 1588 188.137.99.5 QUIT QUIT 221 Service closing transmission channel 42 6
08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1768 188.137.99.5 QUIT QUIT 221 Service closing transmission channel 6 42 admin test 1543


SMTP Debug log

8/17/21 15:43:25 ME-I0135: Authenticated User:admin using Authentication Provider Credentials
08/17/21 15:43:25 ME-I0107: [1760] Relay Granted: Sender IP (188.137.99.5) is within an authorized IP range.
08/17/21 15:43:25 ME-I0149: [1760] 1F31D34EB0A14546A4EA34441B4CAF1B.MAI was received successfully and delivery thread was initiated
08/17/21 15:43:25 ME-I0074: [1760] (Debug) End of conversation
08/17/21 15:43:27 ME-I0018: [080960E3749C41228C0C45DB87A0F82F.MAI] Outbound message from ([SMTP:admin@atmg.eu]) requeued as [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] to the target domain [helpnet24.pl]
08/17/21 15:44:03 ME-I0123: Domain [helpnet24.pl] has MX list [ASPMX.L.GOOGLE.COM,ALT1.ASPMX.L.GOOGLE.COM,ALT2.ASPMX.L.GOOGLE.COM,ASPMX2.GOOGLEMAIL.COM,ASPMX4.GOOGLEMAIL.COM,ASPMX5.GOOGLEMAIL.COM,ASPMX3.GOOGLEMAIL.COM]
08/17/21 15:44:03 ME-I0026: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Sending message
08/17/21 15:44:03 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] DNS resolved to the following record: IP Address=173.194.73.26, Family=2, Type=1, Protocol=6
08/17/21 15:44:03 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Using secure channel for emails.
08/17/21 15:44:03 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] message from domain atmg.eu signed with DKIM signature.
08/17/21 15:44:04 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Remote server returned a response indicating a permanent error. Server Response: (550-5.7.1 [188.137.99.5 19] Our system has detected that this message is**550-5.7.1 likely suspicious due to the very low reputation of the sending**550-5.7.1 domain. To best protect our users from spam, the message has been**550-5.7.1 blocked. Please visit**550 5.7.1 https://support.google.com/mail/answer/188131 for more information. u10si2650121ljg.161 - gsmtp**)
08/17/21 15:44:04 ME-I0148: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] DATE (DATA Termination) command failed.
08/17/21 15:44:04 ME-E0146: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] DATA command failed.
08/17/21 15:44:04 SSL recv failed: socket has was closed gracefully by peer before this recv [1580]
08/17/21 15:44:04 ME-I0009: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Remote server has closed connection after 0 milliseconds. Server Response: (-)
08/17/21 15:44:04 ME-E0033: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] DATA Transmission failed.
08/17/21 15:44:04 ME-E0060: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Message could not be delivered to target domain (helpnet24.pl). Message returned to sender.
08/17/21 15:44:04 ME-W0120: Domain [atmg.eu] has used first bound address [188.137.99.5] because it is hosted locally.
08/17/21 15:44:04 ME-I0026: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] Sending message
08/17/21 15:44:04 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] DNS resolved to the following record: IP Address=188.137.99.5, Family=2, Type=1, Protocol=0
08/17/21 15:44:04 ME-I0101: [1588] Local Delivery: Address ([SMTP:admin@atmg.eu]) is local.
08/17/21 15:44:04 ME-IXXXX: [AA31F2D42C2C4D0FA5A125E08F74C279.MAI] message from domain atmg.eu signed with DKIM signature.
08/17/21 15:44:04 ME-I0149: [1588] 054870621142452A9B76476B0C02FF8F.MAI was received successfully and delivery thread was initiated
08/17/21 15:44:04 ME-I0074: [1588] (Debug) End of conversation


Thank you in advance with any help and suggestions

MailEnable-Ian
Site Admin
Posts: 9547
Joined: Mon Mar 22, 2004 4:44 am
Location: Melbourne, Victoria, Australia

Re: Problem sendig email to google hosted domains

Post by MailEnable-Ian » Mon Aug 23, 2021 12:09 am

Hi,

Please review the following page for the error that is returned by GMail:

Code: Select all

08/17/21 15:44:04 SMTP-OU AA31F2D42C2C4D0FA5A125E08F74C279.MAI 1580 173.194.73.26 DATE . 550-5.7.1 [188.137.99.5 19] Our system has detected that this message is 1178 372 admin test 1543
https://support.google.com/a/answer/3726730?hl=en#:~:text=sent%20to%20spam.-,550%2C%20%225.7.,this%20message%20has%20been%20blocked.&text=1%22%2C%20The%20user%20or%20domain,the%20mail%20that%20you%20sent.

https://support.google.com/mail/answer/81126
Regards,

Ian Margarone
MailEnable Support

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