Today, every client and webmail does not show more than 2 days of email in any folder. If I reindex the folders by deleting the index xml files, then they come back. The emails are physically on the server.
What could cause this?
Emails disappear.
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- Posts: 69
- Joined: Fri Nov 15, 2019 9:03 pm
Re: Emails disappear.
A local crash of outlook maybe?
Re: Emails disappear.
Was seen on webmail as well.
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- Site Admin
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- Location: Melbourne, Victoria, Australia
Re: Emails disappear.
Hi,
Are there any errors reported in the Windows event log viewer that indicate indexing problems for the mailboxes? Best way forward is to lodge a support ticket so that a technician can gain access to the server to inspect the relevant log files.
Are there any errors reported in the Windows event log viewer that indicate indexing problems for the mailboxes? Best way forward is to lodge a support ticket so that a technician can gain access to the server to inspect the relevant log files.
Regards,
Ian Margarone
MailEnable Support
Ian Margarone
MailEnable Support
Re: Emails disappear.
Haven't seen this issue again. Maybe if I do I will raise a support ticket.