Forgot Your Password Feature Checked But Not Working

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Flyski787
Posts: 1
Joined: Thu Oct 28, 2021 8:26 pm

Forgot Your Password Feature Checked But Not Working

Post by Flyski787 »

We have the Forgot Your Password option checked in MailEnable but it states on the webmail page this feature is not available. We are running version 10.37 Enterprise Premium. Thanks

rfwilliams777
Posts: 1370
Joined: Thu Nov 11, 2004 5:26 pm
Location: Kingsville, Texas

Re: Forgot Your Password Feature Checked But Not Working

Post by rfwilliams777 »

If the user has not created their recovery questions and answers in webmail beforehand, the Forgot Password won't work.
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